Customer Support Engineer

A company is looking for a Customer Support Engineer to join their growing support team.

Key Responsibilities

Drive completion of multiple reported issues across different service offerings and customers

Collaborate with customers and internal teams to gather information on issues through various tools

Configure environments daily to test and reproduce customer issues

Required Qualifications

Four-year college degree or equivalent

1-2 years experience in business to business customer service

Experience working with various application servers (e.g., Tomcat, Jboss, Weblogic, Websphere)

Experience working with various databases (e.g., MySQL, Postgresql, Oracle, DB2, SQL Server)

Experience building websites