Site Reliability Engineer II

Site Reliability Engineer II (SRE II), Full-Time Remote, U.S.

Only Join Balto as a Site Reliability Engineer II and play a critical role in scaling the reliability, security, and performance of our AI-powered platform!

About the Role Balto, a pioneering tech startup delivering AI-driven tools for large sales and customer service teams, is seeking an experienced Site Reliability Engineer II to help design, build, and maintain resilient, scalable, and secure infrastructure.

In this technical role, you will partner with engineering and security teams to improve platform performance, reduce operational toil, and strengthen compliance across our systems.

This remote role can be completed from anywhere in the United States, but eligibility to work in the US is required.

In addition, occasional travel for and participation in full-company in-person all-hands events up to 4 times a year is mandatory.

Who We Are Looking For We seek a skilled engineer with deep expertise in cloud infrastructure, automation, and observability who thrives in fast-paced startup environments.

You are motivated by solving complex technical problems, building scalable systems, and implementing robust security and compliance practices.

You combine hands-on technical ability with strategic thinking and enjoy collaborating across teams to deliver measurable reliability improvements.

Key Responsibilities Infrastructure Management :

• Architect, build, and scale AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform.

CI / CD & Deployment :

Kubernetes Operations :

Observability & Incident Response :

Security & Compliance :

System Architecture :

Developer Enablement :

Documentation & Knowledge Sharing :

Skills and Qualifications Required :

Familiarity with compliance frameworks (PCI DSS, HIPAA, GDPR, SOC 2) and cloud security best practices.  Excellent problem-solving, troubleshooting, and incident management skills.   Preferred :

Strong scripting / programming skills (Bash, Python, Go). 🔮 Our Culture :

Mission-driven culture with smart, supportive, and AI-obsessed teammates Career growth — this role is built for someone who wants to continue to level up Great benefits :

Apply Now Ready to put your sales skills to work at a company that breathes AI?

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