A company is looking for a Product Configuration Consultant.
Key Responsibilities
Conduct onboarding and discovery meetings to understand customer goals and provide relevant product information
Design technical workflows and best practices for product configuration and customer success
Analyze and document business processes while ensuring exemplary customer service and communication management
Required Qualifications
A bachelor's degree or equivalent of 4 years of professional experience
Minimum 2+ years of customer-facing experience in the enterprise software space
Demonstrated experience in stakeholder and relationship management
Analytical skills to identify and troubleshoot technical issues
US Citizenship (non-dual) required
Product Product • Buffalo, New York, United States