Assistant Golf Professional

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Summary

The position assists with daily golf operations, including monitoring and tracking of play, protecting and controlling assets, assisting with merchandising functions, tournament functions, course set-up, proper and timely placement of member tee time requests, along with other professional services to ensure an exceptional golf experience. Provides world class customer service to all members and guests. Will train in all operations of the Golf Department.

Essential Duties And Responsibilities

• Delivers The Ibis Experience for members and guests by demonstrating the Ibis Common Purpose, Core4 (core values), and Service Principles on a daily basis.
• Trains on the duties of the various operations of the Golf Department; including retail / merchandising, tournaments, and golf equipment and fitting center.
• Assists the Tournament and Retail Managers with tournament set up, tournament pace of play (as needed) and retail event set up.
• Anticipates needs, identifies potential problems and implements solutions before the problem becomes an issue.
• Controls and manages play, ensures all Club policies and procedures are adhered to on a daily basis. Enforces all Club rules and regulations including the dress code.
• Performs daily placement of tee time requests and implements changes to tee sheets as needed via the Chelsea System. Provides instruction to members in the proper use of the Chelsea System.
• Checks in golfers and collects appropriate fees. Accurately performs opening and closing procedures at the start and end of each day.
• Assists the Lead Assistant / Tournament Operations with the administrative set up and wrap up of an event (Golf Genius, Credit Book, and Ghin).
• Assists the Lead Assistant / Golf Equipment Fitting Center with the administrative duties such as books fittings, conducts inventory, receives and processes members' orders.
• Actively pursues the requirements of PGA / LPGA membership and maintains an active classification in The PGA of America and / or LPGA.

Other Functions

Supervisory Responsibility

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And / or Experience

A high school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience. PGA Member or PGA Associate and / or LPGA Member or LPGA Apprentice.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must be fluent in English, both oral and written.

Mathematical Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Computer Skills

Certificates, Licenses, Registrations

Other Skills And Abilities

Other Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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