Bankruptcy Specialist (Hybrid)Chicago, IL

Bankruptcy Specialist (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role : As a Bankruptcy Specialist, your role involves investigating and maintaining customer accounts in connection to their bankruptcy status. This position requires a thorough comprehension of both the industry and the various processes and workflows associated with bankruptcy. Moreover, you will be handling diverse situations and should be adept at navigating through ad-hoc scenarios across multiple P&L brands.

Responsibilities :

• Scan and upload bankruptcy documents received from facilities to ensure accurate updates across all CRMs (such as Jira, Excel) and customer portals (including the CashNetUSA portal, NetCredit portal, and Headway portal) for all customer accounts
• Conduct follow-up calls to retained attorneys of customers
• File proof of claims with district courts
• Adhere to strict compliance and regulatory guidelines and achieve company standards for quality and responsiveness
• Identify and analyze issues producing solution based outcomes while also escalating abnormalities to management
• Perform additional escalated duties as assigned by management

Requirements :

Compensation : The budgeted hourly rate range for this position is $18.00 to $20.00. Actual rate will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

Benefits & Perks :

About Enova : Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banksin order to create accessible credit for millions. Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.