At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
As a Customer Experience Program Manager, you will be responsible for leading the end-to-end efforts in building and collecting customer experience intelligence (through surveys and other forms of feedback) and driving customer centric improvements in a fast growing global CX practice. Customer Expe...
Good understanding of Customer Support Experience. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. As a member of the product development division, you will analyze and integrate ext...
Our product manager collaborates with our customers, customer’s customers, UX and UI designers, mobile and cloud apps development engineers, quality assurance and testing teams, and the DevOps teams in all phases including ideation/concept, design/development, product launch stage, successful custom...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-LIVERMORE...
Good understanding of Customer Support Experience. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ensuring alignment between messaging and training team materials will also be a cru...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-SAN LEAND...
The Senior Research Manager (internally known as Senior Account Manager) will be an integral part of the Customer Experience team. Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus . The Senior Account Manager will report to the Director ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-UNION CIT...
We are looking for a dynamic and visionary Customer & Partner Experience Manager to lead our organization through a strategic and comprehensive transformation. Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, Finance, M...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
As our Customer Experience (CX) Manager, you will be the guiding force for our dedicated team of in-house customer experience professionals and lead the mission to deliver Radical Hospitality. For almost 100 years we’ve been reimagining how to flavor beverages and we’re looking for a Man...
George Kurian, CEOJob SummaryThe Strategy & Business Operations (S&BO) team works closely with NetApp’s top executives. Business Operations • Design and drive Monthly Business Reviews (MBRs), Strategy Reviews and Annual Operating Plan to execute strategic business priorities. Education12 years of ex...
This position is part of the Inside Sales and Customer Service team covering PSG Biotech Products and provides cross-functional support to other departments. Effectively communicate technical product specifications to customers/distributor partners as well as communicate customer expectations to int...
We current have new openings on our Client Success team in both Retail Media and the Paid Search teams as well as an opening on our Managed Service team for a Retail Media professional. The Expert Services Manager is ultimately responsible for all facets of assigned account program performance and c...
Customer Success Manager (French Required). The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. Contact customers currently using Odoo. ...
Customer Success Manager (Spanish Required). The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions. Contact customers currently using Odoo. ...
In this Client Success Manager role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clien...
The Client Success Manager will be the primary point of contact for customers and users, and will work closely with the Product Development and Engineering teams to ensure the product roadmap aligns with client needs. Job Title: Client Success Manager. Job Description: The Client Success Manager wil...
Mid-Senior Account Manager (Celebrity Team). Extremely deep and seasoned rolodex of contacts with celebrity stylists, celebs themselves, agents, managers, publicists, assistants and top-tier influencers. Able to either lead an account, or co-lead. ...
To support our rapidly expanding customer base in North America, we are seeking an experienced, enthusiastic, and driven Key Account Manager to contribute to our automotive business. A result-oriented, driven, and enthusiastic Key Account Manager with extensive sales experience with Automotive custo...
Our client is a fast-growing, highly successful SaaS Product company that specializes in real-time automated production monitoring for industrial manufacturers.Founded in 2017, they help precision manufacturers optimize their production performance by providing out-of-the-box reports and workflows.B...
A leading fashion, apparel, and retailer is looking for a Fulfillment Manager to lead, support, and optimize operating processes in executing their retail growth strategy. This role will focus on the continuous improvement of 3PL operational practices, SOPs, and systems, as well as streamlining dail...
Job Title: Supply Chain Project Manager IV. Coordinate projects, making detailed plans to accomplish goals and directing the integration of cross-functional activities. Lead transformation programs to identify process inefficiencies, gather business requirements and user stories, partner with engine...
Sales and Direct to customer activities and supply chain. ...