At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
Analyst Relations Manager, Customer Experience. The Analyst Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco’s CX business. Experience teaming to develop integrated communications plans. We’re helping businesses of...
As a Customer Experience Program Manager, you will be responsible for leading the end-to-end efforts in building and collecting customer experience intelligence (through surveys and other forms of feedback) and driving customer centric improvements in a fast growing global CX practice. Customer Expe...
Our product manager collaborates with our customers, customer’s customers, UX and UI designers, mobile and cloud apps development engineers, quality assurance and testing teams, and the DevOps teams in all phases including ideation/concept, design/development, product launch stage, successful custom...
As our Customer Experience (CX) Manager, you will be the guiding force for our dedicated team of in-house customer experience professionals and lead the mission to deliver Radical Hospitality. For almost 100 years we’ve been reimagining how to flavor beverages and we’re looking for a Man...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
Good understanding of Customer Support Experience. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ensuring alignment between messaging and training team materials will also be a cru...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-LIVERMORE...
The Senior Research Manager (internally known as Senior Account Manager) will be an integral part of the Customer Experience team. Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus . The Senior Account Manager will report to the Director ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-UNION CIT...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
We are looking for a dynamic and visionary Customer & Partner Experience Manager to lead our organization through a strategic and comprehensive transformation. Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, Finance, M...
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An AppleCare Engineering Readiness Project Manager is responsible for overseeing product delivery from a support perspective in the iCloud and Apple ID space. A successful Readiness Project Manager builds solutions so customers rarely need to contact Apple for help, and if so, believe their time is ...
George Kurian, CEOJob SummaryThe Strategy & Business Operations (S&BO) team works closely with NetApp’s top executives. Business Operations • Design and drive Monthly Business Reviews (MBRs), Strategy Reviews and Annual Operating Plan to execute strategic business priorities. Education12 years of ex...
San Jose Dealer Relations Manager opportunity. Can you manage and grow your territory? As a Dealer Relationship Manager (DRM) of Kinetic Advantage, you are one of the first lines of contact with Kinetic Advantage dealer partners. ...
Samsung SDS America is looking for a highly accomplished and results-driven IT Operations Manager to lead a dynamic team of 19 members comprising of tier 1 and tier 2 IT Operations staff across multiple locations and time zones in the US. The successful candidate will oversee all aspects of IT opera...
They are looking for a Customer Success Manager with experience working with CMOs and VPs Marketing, helping them to get the most out of MarTech SaaS products. Drive success with the product via QBRs and regular customer strategy meetings. With significant investments, they have achieved remarkable ...
Are You the Organized Wizard We Need to Power Our Projects? Are you a highly organized and detail-oriented professional with a passion for supporting project success? We are seeking a Project Administrator who is not just proficient in administrative tasks but also possesses a flair for taking proje...
We have an amazing opportunity for an Employee Benefits Senior Account Manager or Account Executive. ...
In this Client Success Manager role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clien...
Communicate with Fleet Manager to make sure all vehicles are maintained. ...
We current have new openings on our Client Success team in both Retail Media and the Paid Search teams as well as an opening on our Managed Service team for a Retail Media professional. The Expert Services Manager is ultimately responsible for all facets of assigned account program performance and c...
The Client Success Manager will be the primary point of contact for customers and users, and will work closely with the Product Development and Engineering teams to ensure the product roadmap aligns with client needs. Job Title: Client Success Manager. Job Description: The Client Success Manager wil...
Growing again, we are seeking an exceptional Tech PR Pro to join our #1 PR agency serving the world's best quantum tech companies poised to change the world.Our clients, both domestic and international, are leaders in their fields -- mostly quantum companies with a few other deep-tech companies fill...