Company Description
About Walden University
Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the .
In our locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.
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Job Description
The primary purpose of this position is to provide data insights and process improvements as well as lead a strong partnership with our inbound contact center vendor to support the student success department for the implementation of projects and initiatives.
Responsibilities
Qualifications
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49, and $86, Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including :
For more information related to our benefits please visit :
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Operation Specialist • Phoenix, AZ, US