Web developer • phoenix az
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,...Show more
At Avnet, relationships matter.We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of ...Show more
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Job Title Salesforce Developer (Experience Cloud) Location: Phoenix, AZ (Hybrid onsite once per week, up to twice if needed) Position Overview seeking an experienced Salesforce Developer wi...Show more
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Job Title: UI Developer (Angular 16+) Location: Tempe, AZ (Hybrid 2 3 Days Onsite) Duration: 6+ MonthsShow more
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The average salary range is between $ 61,558 and $ 145,600 year , with the average salary hovering around $ 85,605 year .
The average salary range is between $ 68,376 and $ 130,700 year , with the average salary hovering around $ 92,622 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
