Web developer • tempe az
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
In House Stack Developer in Scottsdale This Jobot Consulting Job is hosted by: Tiare Gordon Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.Salary: $95,... Show more
Duties and responsibilities include, but are not limited to: oversee quality control processes to ensure.Software Requirement Gathering process to determine scope of and project.Transform, Loa... Show more
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NET Developer with experience in C#/.NET, backend services, API development, and performance optimization.The ideal candidate will work closely with cross-functional teams and will be responsible f... Show more
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No H1B's & OPT's please</b></div> <div> </div> <div>Job Description</div> <div> </div> <div>Role: UI Developer </div> &... Show more
Smyth-Phoenix is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers.From big moments to everyday... Show more
Overview The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting-edge AI-driven solutions to simplify complexities and enhance patient experiences.We ... Show more
The average salary range is between $ 68,376 and $ 130,700 year , with the average salary hovering around $ 92,622 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
