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Help desk Jobs in Phoenix, AZ

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Help desk • phoenix az

Last updated: 1 day ago

Help Desk

Dickinson WrightPhoenix, AZ, US
Full-time

Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless othe... Show more

Technician 1 - Help Desk Support (Call Center)

MaximusPhoenix, AZ, US
$21.00 hourly
Full-time

Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.Install, configure, maintain, and support deskto... Show more

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCTempe, Arizona, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more

 • Promoted

Front Desk Supervisor

Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
Full-time
Quick Apply

Supervise the Front Office staff, including Front Desk Supervisors, Bell Staff, and Guest Response department in the daily shift operations.Aid in the administration of the Front Office department ... Show more

Service Desk Analyst

ProAxis ConsultingPhoenix, AZ, us
$22.33 hourly
Full-time

Job Title: Service Desk Analyst.Location: Phoenix, AZ (Local candidates only).Work Schedule: First 7–10 days onsite for training, then remote.DES is seeking a Service Desk Analyst to provide Level-... Show more

Front Desk Receptionist

Serenity Mental Health CentersPhoenix, AZ, US
Full-time
Quick Apply

If you’ve ever considered a career in a service-driven industry but weren’t sure where to start, this is your sign.We're redefining what it means to create positive, lastin... Show more

Front Desk Representative

Fred Astaire Dance StudiosPhoenix, AZ, US
$41,000.00–$45,000.00 yearly
Full-time
Quick Apply

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team.We are currently hiring for a Customer Support Representative.Do you enjoy making others smile, helping those around ... Show more

Help Desk Analyst

The Judge GroupScottsdale, AZ
Full-time

Our client is currently seeking a Help Desk Analyst: FULLY ONSITE.Identifies, researches and resolves the most complex technical problems.Documents, tracks, and monitors the problem using applicabl... Show more

Level 2 Help Desk Analyst

Motion RecruitmentPhoenix, Arizona, United States
Full-time

An established enterprise organization in Phoenix, AZ or Buckeye, AZ is looking to add an overnight IT Support Analyst II to its growing support team.This is a full-time role supporting a Windows-b... Show more

Front Desk Assistant

Zanes Law Injury Lawyers LLCPhoenix, AZ, US
$18.00 hourly
Full-time

Zanes Law, a dynamic law firm, is seeking a Front Desk Assistant to join our amazing team.We are looking for an individual with a passion for delivering exceptional customer service and a commitmen... Show more

Front Desk Scheduler

Family Dental StationGlendale, AZ, US
$23.00 hourly
Full-time

Job Opening at Cornerstone Dental PLLC: Front Desk Administrator.Cornerstone Dental PLLC, a premier dental care provider, is excited to announce an opening for a dedicated Front Desk Administrator.... Show more

IT Help Desk Technician (Level I)

Inventive Tech, LLCScottsdale, AZ, USA
Full-time
Quick Apply

We are seeking a Level 1 Help Desk Technician to join our IT team.This is not an entry-level role - we are looking for someone with a solid troubleshooting foundation who is ready to take the next ... Show more

IT Support Services II - Help Desk

CourserPhoenix, AZ, US
Full-time
Quick Apply

Who we are     COURSER is a partnership platform that helps technology service companies identify and take the next step in growth.Our organization has a strong company culture bui... Show more

Lock Desk Specialist

V.I.P. Mortgage Inc.Scottsdale, AZ, USA
$28.84 hourly
Full-time
Quick Apply

The Mortgage Lock Desk Specialist at V.Loan Officers and TPO originators.This role is execution-focused and volume-driven, with an emphasis on service levels, accuracy, and adherence to pricing and... Show more

Service Desk Technician

Sunrise Systems, Inc.Phoenix, AZ
Temporary
Quick Apply

This is a 6-9 month contract to hire position.Incident Management: Serve as the initial point of contact for technical assistance via phone, email, and walkup; accurately log, track, and route tick... Show more

Front Desk Executive

Lumek VisualsPhoenix, AZ, USA
$3,700.00 monthly
Full-time
Quick Apply

We are seeking a professional and customer-focused Front Desk Executive to support front office operations and create a welcoming experience for visitors and clients.This role is ideal for individu... Show more

Help Desk Analyst

Community Options, Inc.Phoenix, AZ, US
Full-time

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.Provide prompt, courteous support company wide, in person or via phone or email.Attend meet... Show more

Help Desk Technician - 60-75K plus bonus

Trajan Wealth LLCScottsdale, AZ, USA
$60,000.00 yearly
Full-time
Quick Apply

With over $3 billion in assets under management and advisement, Trajan® Wealth is one of the fastest-growing Registered Investment Advisor firms in the country.What sets us apart is our fully i... Show more

Inside Desk Property Adjuster

USAAPhoenix, Arizona, US
$60.00 hourly
Full-time

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for th... Show more

 • Promoted

Customer Help Desk Technician

Sunrise SystemsPhoenix, Arizona, United States
Temporary
Quick Apply

Tentative Shift Start Time :6:00 AM- 6pm.Contract (potential to go longer based on business need).SUMMARY STATEMENT: Under general supervision, provides customer service and technical support by ap... Show more

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Help Desk

Help Desk

Dickinson WrightPhoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless otherwise arranged with the Firm.

Essential Duties and Responsibilities:

Essential duties and responsibilities of staff designated as Help Desk at the Firm include but are not limited to:

  1. Provide personal computer and operating system technical support to LAN/WAN/Remote user community;
  2. Troubleshoot and either repair or arrange for repair of non-working personal computers and printers;
  3. Provide after-hours on-call support on a shared, rotating basis;
  4. Keep accurate and meticulous support documentation including ticketing of support requests;
  5. High level of follow through.

Qualifications, Skills and Abilities Required:

Help Desk must:

  1. Experience in troubleshooting Windows and Windows applications;
  2. Experience in personal computer hardware problem diagnosis;
  3. Skills necessary to communicate and follow the instruction effectively from a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
  4. Ability to quickly develop and maintain expertise in many specialized computer applications with a minimum of training and supervision;
  5. Work may require irregular hours, some travel, and occasionally requires more than 40 hours per week to perform the essential duties of the position;
  6. Occasional lifting up to 40 pounds may be required;
  7. Knowledge acquired through completion of Bachelor's degree in computer science or a related field;
  8. Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac’s desired;
  9. Interpersonal skills necessary in order to communicate by phone and provide information with ordinary courtesy and tact;
  10. Work occasionally requires a high level of mental effort and strain when performing a high volume of tasks and performing other essential duties;
  11. Proficient in video and audio conferencing technology. Knowledge of Blue Jeans Network a plus.

Working Conditions:

Normal law office environment with little exposure to noise, dust, temperature.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.

Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.