Casualty General Adjuster

Position Summary

Under light or specialized supervision, successfully resolves complex liability claims or other assigned losses by investigating, negotiating settlements, presenting evidence in legal proceedings while maintaining expected production levels; makes sales calls and presentations when requested.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claims information with evidence.
• Sets loss reserves and adjusts as needed.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Settles claims after determining insurance carrier’s liability, reviewing client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, pursuing subrogation when appropriate.
• Controls claim costs.
• Maintains expected case load.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings producing reports and other documents as evidence.
• Maintains company reputation and insurance products integrity by complying with federal and state regulations and service standards.
• Makes sales calls by calling on local business in order to solicit new business or maintain existing business.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Requirements

Physical Requirements

When you accept a job with Crawford, you become a part of the One Crawford family.