Remote Customer Support Specialist

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities :

Respond to customer support tickets and resolve issues related to existing orders

Manage high-volume phone calls to assist customers with existing and new orders

Document issues and perform other job-related duties as assigned

Qualifications :

High school diploma or GED required; 1-3 years of customer support or call center experience

Experience using computer programs such as Microsoft Outlook, Excel, and Word

Document manipulation experience

Ability to transcribe information and investigate issues

Typing speed of at least 55 wpm