Benefits & People Operations Specialist.

Warby Parker is looking for an all-star Benefits & People Operations Specialist to join us as a key member of the People team at our New York City headquarters, supporting employees across the U.

S. & Canada. The Specialist will be a resource for all things People-related, including the employee lifecycle & benefits administration.

Our ideal candidate is a positive self-starter, with an eagle eye for detail & a passion for helping others. Ready to impact the future of Warby Parker? Read on!

What youll do :

• Manage employee health & welfare benefits, including 401(k), enrollments, eligibility, HRIS maintenance, communication, reconciling of invoices, & compliance audits & testing
• Lead annual open enrollment processes by drafting communications, coordinating vendor attendance, & managing enrollment platforms
• Partner with external vendors & consultants to evaluate & optimize benefits offerings & escalate benefit inquiries as needed
• Effectively interpret, process, & administer all leave-of-absence requests & disability claims for state, federal, & company leave programs
• Serve as the primary point of contact for all basic employee inquiries & escalated benefits issues
• Proactively identify areas for process improvement, making data-driven recommendations, & contribute to People Operations ad-hoc projects
• Support key operational processes & workflows across the employee lifecycle ensuring the proper flow of employee data & system functions

Who you are :

• Backed by at least 1+ years of relevant experience in Benefits & HR Operations
• Armed with a bachelors degree or equivalent education
• Comfortable in Microsoft Excel / Google Sheets & eager to become a guru
• Extremely detail-oriented (youve never met an i you didnt want to dot)
• An expert communicator in writing & in person (the ability to communicate professionally with external & internal folks, & with all levels of management, is paramount here!)
• Able to manage highly confidential & sensitive matters with poise & maturity
• Comfortable juggling different tasks & ensuring they are completed in a timely manner & without errors; able to quickly digest & execute new processes & identify opportunities to make improvements
• Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees :

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting.

Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others.

This range may be modified in the future.