Communications and Knowledge Management (CKM) Manager [PR0003A]

Communications And Knowledge Management (CKM) Manager

ProSidian Consulting is looking for a Communications and Knowledge Management (CKM) Manager (Time and Materials) in Mid Atlantic Washington Metropolitan Area (Northern Virginia | Washington DC | Maryland) to support an engagement for an independent agency of the United States Federal Government that is primarily responsible for administering civilian foreign aid and development assistance.

The ProSidian Engagement Team Members work to provide technical, management and program support services and deliverables supporting an international Economic Growth, Education and Environment (E3) Local Sustainability Institutional Support Contract (LS-ISC). Under this contract, The ProSidian Engagement Team provides staffing, institutional, operational, technical, and administrative support to "E3 / LS" present and future programs, including long-term technical assistance (LTTA) and short-term technical assistance (STTA). ProSidian must provide these services in support of the E3 / LS vision, development objective, and three Practice Areas (locally-led development | volunteerism | cooperative development).

The CKM Manager shall work to support requirements for PR0003 Communications And Knowledge Management Support and work create, expand, disseminate, and support the application of evidence-based knowledge in three areas : (1) land tenure, property rights and resource governance; (2) urban development, urban-based programming, sustainable cities; and (3) locally-led development across all Agency areas of focus. This position will support Agency staff and the broader development community in the fields of research, communications, training, knowledge management, learning, and evaluation. The Communications and Knowledge Management (CKM) Manager provides guidance and support for all strategic communications and knowledge management activities. They will be responsible for implementing and carrying out assignments independently, while collaborating with clients, implementing partners, and Agency missions.

The successful candidate will develop and implement innovative, creative, and effective ways to strategically capture and communicate locally owned and led development to ensure that assistance aligns with the priorities of local actors; is inclusive of marginalized populations; leverages local capacities and resources; and engages with local systems in ways that build upon and strength. This position also provides updates and technical knowledge, leverage good practices, and gather lessons learned especially from mission programs.

The CKM Manager will work closely with other Engagement Team Members and Partners depending on the integrative nature of the communication products. This position will work with project staff to design communications strategies, ensure strong knowledge management across the project, and facilitate project learning. Communication activities will include the production of fact sheets, case studies, success stories, and other communication and outreach materials, conference support, and website content curation and management. Resources will be produced and distributed via a range of media (e.g., print, web, social media), and may require quick-turn-around activities or products.

Responsibilities include :

• Advise and help conceptualize communication and outreach events (launch events, outreach efforts, communication strategies).
• Conduct knowledge management- and communication-related training for project staff.
• Coordinate project events both in DC and in countries to showcase project accomplishments.
• Coordinate, oversee and review the development of communication products (i.e., fact sheets, case studies, success stories, reports and other publications).
• Develop communications products for both internal and external audiences.
• Ensure compliance with the project's branding and marking plan.
• Ensure that project documents follow Agency publication guidelines working with project staff who provide the technical writing and company publication staff who finalize the document.
• Establish and implement a knowledge management plan and system that makes project documents accessible to internal and external audiences and facilitates sharing of technical and administrative experiences.
• Establish and implement a project communication strategy and plan.
• Manage agreed upon budgets for each communication activity.
• Manage communication and outreach activities, working closely with a team of internal staff and external consultants to provide strategic direction for publications and launch events.
• Provide client support and coordinate closely with the Senior Communications Stakeholders.
• Provide strategic communications input in other task areas and project-wide conceptual conversations.
• Working collaboratively with project staff, the Knowledge Management and Communication Specialist will use knowledge management and communication to enhance the projects' strategic approach, project implementation, and learning.

Qualifications

The Communications and Knowledge Management (CKM) Manager shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word / Excel / Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones / delivery schedules as outlined.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required :

Experience in international development, including work with USAID, a USAID implementing partner, and / or a local organization. Strong preference to candidates that have spent meaningful time working in a developing country who understand such environments.

TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION : Work shall be conducted at the Mid Atlantic Washington Metropolitan Area (Northern Virginia | Washington DC | Maryland)

U.S. Citizenship Required

Excellent oral and written communication skills

Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.

Core Competencies

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader

Leadership ability to guide and lead colleagues on projects and initiatives

Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people

Communication ability to effectively communicate to stakeholders of all levels orally and in writing

Motivation persistent in pursuit of quality and optimal client and company solutions

Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams

Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications

Organization ability to manage projects and activity, and prioritize tasks

Other Requirements

Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word,