Information Technology - IT Tech (Santa Fe based)

Job Type

Full-time

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!

Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Santa Fe, NM.

Position Purpose : The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security.

Reports To : IT Manager and Supervisors (Daily), CIO (Ultimate Direction)

Mission Duties and Functions :

• World-Class Support

Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality.

Manage user onboarding, offboarding, and access controls using Google Workspace , ensuring operational efficiency and adherence to IT governance policies.

Provide customer service and technical support for mobile, desktop, and laptop devices.

Install and maintain Windows , Google Chromebooks , and ChromeOS devices.

Lead IT projects, including system upgrades and technology implementations.

Oversee agent-based detection software to monitor threats.

Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs.

Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards.

Benefits

Requirements

SEIZE YOUR OPPORTUNITY AND COME WORK, PLAY & ENJOY LIFE WITH HERITAGE Flexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer

Salary Description

$18-20 / hour DOE + benefits