Business Systems Analyst 1 or Trainee 1 / 2 (NY HELPS)

Duties Description Under the general direction of the Business Systems Analyst 2, the incumbent will conduct critical day to day operational needs, along with financial auditing of operational processes. The incumbent will work with stakeholders to assist with scoping business processes and develop business cases and document requirements as needed for each project. They will be integrally involved in Gaming System changes review and testing; retailer website review and testing; SFA software; iPad and web-based review and testing; Specific responsibilities include :

• Conduct daily operations activities such as balancing systems, completing timely winner result activities and sales agent activity tracking.
• Serve as primary contact for day-to-day field staff, lottery customers and sales agents for operational and customer service issues.
• Evaluate performance data to preemptively identify agency improvement opportunities.
• Perform and assist in eliciting, describing, and maintaining requirements in comprehensive written documents.
• Coordinate, facilitate and assist with agency business process improvement initiatives, evaluating both the efficiency and effectiveness of internal stakeholder processes.
• Develop process models to support agency functions and develop supporting written narrative procedures.
• Participate in implementation functions not limited to system testing, and user acceptance testing.

Minimum Qualifications Permanent Qualification : Candidates must currently be a permanent Business Systems Analyst 1

OR

Eligible List Appointment : Candidates must either be a Gaming Commission employee reachable for appointment from the current internal Public Administration Traineeship Transition (PATT) eligible list; OR be reachable on the current statewide PATT (if internal list is exhausted) OR have standing and be reachable on the current Professional Careers Opportunities (PCO) eligible list.

OR

Transfer Qualification : Candidates must be a current New York State employee eligible for transfer under Section 70.1, 70.4 or 52.6 of the Civil Service Law.

OR

Non-Competitive Minimum Qualifications :

Business Systems Analyst Trainee 1 : Four years

Business Systems Analyst Trainee 2 : Five years

Business Systems Analyst 1 : Six years

PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION : PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPLOMA, OR EDUCATION EVALUATION SHOWING YOUR DEGREE WAS AWARDED.

It is essential that candidates clearly and concisely indicate how they meet the minimum qualifications in the cover letter or resume. Failure to show how you meet the minimum qualifications may result in disqualification and removal from consideration.

NY HELPS :

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply and complete a probationary period.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Individuals certified eligible for the 55-b / c program under the Governor's Program to Hire Persons / Veterans with Disabilities pursuant to Section 55-b / c of the Civil Service Law are encouraged to apply. To be considered, 55-b / c candidates must provide a copy of their letter of eligibility with their response and meet the NY HELPS minimum qualifications listed above.

Additional Comments Essential Employees :

Incumbents of these positions are designated as essential employees for agency operations and must report to work as normally scheduled. Essential employees are not covered by directed early departures or state office closures due to inclement weather, holidays, pandemics, etc.

Mandatory Overtime :

Mandatory overtime may be required.

Prohibition against Playing and Wagering :

Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.

Pre-Employment Restrictions :

The law that established the Commission (specifically, Section 107 or the Racing, Pari-mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State.

The NYS Gaming Commission is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

Employees that are new to New York State employment in positions such as competitive, non-competitive and other grade positions, the annual salary is the hiring rate "i.e. starting rate" of the position. All salaries are subject to the approval of the Office of the State Comptroller.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone

Fax (518) 388-3368

Email Address HRrecruitment@gaming.ny.gov

Address

Street 354 Broadway

PO Box 7500

City Schenectady

State NY

Zip Code 12305

Notes on Applying Email submissions are preferred. The job title and vacancy number should be indicated in the subject line.

Please send your cover letter and resume in Word or PDF format. We are unable to open documents from Google Docs, Google Drive, OneDrive and / or "the Cloud".

Please indicate your current Civil Service title (if applicable) and clearly indicate how you meet the minimum qualifications for this position.

Your Social Security Number may be required to confirm your eligibility.