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Patient Accounts Specialist-Kingsport Dental Clinic( Kingsport,TN)
Patient Accounts Specialist-Kingsport Dental Clinic( Kingsport,TN)University of Tennessee • Memphis, Tennessee, USA
Patient Accounts Specialist-Kingsport Dental Clinic( Kingsport,TN)

Patient Accounts Specialist-Kingsport Dental Clinic( Kingsport,TN)

University of Tennessee • Memphis, Tennessee, USA
10 days ago
Job type
  • Full-time
Job description

Description

Market Range : 06

Hiring Salary : $19.67 / Hourly

THIS POSITION IS LOCATED IN KINGSPORT TN

JOB SUMMARY / ESSENTIAL JOB FUNCTIONS : The Patient Accounts Specialist Kingsport Dental Clinic of the Appalachian Highlands administers the comprehensive patient treatment schedule on a daily basis in the Kingsport Dental Clinic. This position provides coordination of patient scheduling insurance and payor benefits eligibility and pre-authorization checks. This position maintains routine business office functions.

Responsibilities

  • Answers multi-line phone systems to render insight to current and prospective patients.
  • Manages the patient scheduling system by scheduling rescheduling confirming and canceling patient appointments.
  • Works in collaboration with the Veterans Affairs Mountain Home.
  • Registers new and existing patients into the clinic database including medical history HIPAA agreement insurance and TennCare benefit and eligibility verification with deductible and co-payments.
  • Communicates and triage patient concerns for urgent problem-focused evaluation appointments.
  • Prepares and posts daily productivity reconciliation reports for collections for deposit according to guidelines.
  • Monitors and manages all front office operations and functions.
  • Sends and receives treatment referrals and / or consults and imports information into clinic software.
  • Assists in any clinical position due to staff shortage or high-level patient care in areas of sterilization patient processing and student assistance.
  • Performs other related duties as assigned.

Qualifications

MINIMUM REQUIREMENTS :

EDUCATION : High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE : Two (2) years of experience in a dental office / clinic as a dental assistant front desk or hygienist. Must maintain CPR certification.

LICENSE / CERTIFICATION : A Registered Dental Assistant (RDA) in the State of Tennessee with certification in radiology and nitrous oxide monitoring is preferred.

KNOWLEDGE SKILLS AND ABILITIES :

  • Knowledge of basic computer data entry office software operations business functions and execution.
  • Knowledge of basic dental treatments terminology and delivery of dental care.
  • Familiarity with basic dental insurance processes 3rd party payors TennCare and Current Dental Terminology (CDT).
  • Strong professional and effective communication skills.
  • Ability to work effectively and a desire to be a team member striving to deliver quality dental health care.
  • Ability to gather data compile information and statistics to prepare reports for internal and external use.
  • Detail-oriented organized with the ability to prioritize work while multi-tasking.
  • WORK SCHEDULE : This position may occasionally be required to work weekends.

    THIS POSITION IS LOCATED IN KINGSPORT TN

    Required Experience :

    IC

    Key Skills

    Office Manager Experience,Accounts Receivable,Dentrix,Computer Operation,ICD-10,Dental Receptionist,Chairside Assisting,Dental Office Experience,Medical Billing,Front Desk,CPT Coding,Eaglesoft

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Dental Dental Clinic • Memphis, Tennessee, USA

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