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IT Specialist

IT Specialist

reSAWN TIMBER co.Telford, PA, US
4 days ago
Job type
  • Full-time
Job description

Job Description

reSAWN TIMBER co. is a privately-held, leading supplier of premium wood products, serving both commercial and residential markets. Our dedication to quality, customer satisfaction, and sustainable practices makes us a trusted partner in the building materials industry. As we continue to grow, we are seeking an experienced and detail-oriented Assistant Controller to join our finance team.

Our IT team supports a growing workforce of 75+ employees across manufacturing, design, and sales. We manage a modern tech stack that includes Microsoft 365, SharePoint, Monday.com, Make.com, QuickBooks, and HubSpot, and we’re continuing to build internal systems that enhance collaboration, productivity, and data visibility.

Key Responsibilities :

User Support & Training

  • Provide Tier 1–2 support for employees across hardware, software, and cloud tools (Microsoft 365, SharePoint, Monday.com, QuickBooks, HubSpot).
  • Set up and decommission user accounts, devices, and permissions.
  • Develop and deliver short training sessions or documentation to help staff work smarter with company tools.

Systems & Network Administration

  • Maintain and monitor endpoints, user access, and licenses across Microsoft 365.
  • Assist with network and Wi-Fi management, including troubleshooting connectivity issues.
  • Oversee device inventory and assist in procurement and deployment.

    • Automation & Process Improvement

  • Support automation workflows in Make.com and Monday.com to connect systems and reduce manual work.
  • Help document and optimize key processes — onboarding, IT request handling, and data sync between systems.
  • Identify and implement simple technical solutions that improve efficiency and data accuracy.

    • Security & Compliance

  • Collaborate with IT leadership and cybersecurity partners to uphold security best practices.
  • Assist with compliance tasks, backup monitoring, and access reviews.

    • REQUIREMENTS :

  • 2–4 years of IT support or systems administration experience.
  • Strong working knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive, Teams).
  • Familiarity with process automation tools (Make.com or similar).
  • Understanding of basic networking, hardware setup, and device management.
  • Excellent troubleshooting skills and a people-first mindset.

    • PREFERRED SKILLS

  • Experience with Monday.com, HubSpot, or QuickBooks.
  • Familiarity with small-business IT environments (50–150 users).
  • Interest in IT process design, automation, and user education.
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    It Specialist • Telford, PA, US

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