Client Service Supervisor

Join our team as a Client Service Supervisor!

Schedule : MondayFriday daytime hours (Full-time)

Additional Requirement : Participation in rotating on-call schedule

Overview :

We are seeking a dedicated and organized Client Service Supervisor to support our caregivers and ensure outstanding service for our clients. This role is essential in coordinating staffing supporting field employees and maintaining strong client relationships. If you thrive in a fast-paced environment and enjoy making a positive impact wed love to meet you!

Key Responsibilities :

• Coordinate staffing needs and manage caregiver schedules.
• Organize orientation and training for new caregivers.
• Manage shift coverage for absences or tardiness.
• Monitor cost containment and ensure efficient case assignments.
• Provide coaching performance support and maintain a positive work environment.
• Offer 24 / 7 rotating on-call support to caregivers clients and families.
• Deliver supplies or equipment to client homes as needed (mileage reimbursed).
• Build and maintain strong relationships with caregivers clients and families.
• Demonstrate strong problem-solving skills initiative and sound judgment.
• Ensure adherence to company policies and procedures.

Qualifications :

Apply today and help us deliver exceptional service to our clients and caregivers!

Client Service Supervisor Full Job Description

Schedule : MondayFriday daytime hours (Full-time)

Additional Requirements : Participation in rotating on-call schedule

Position Overview :

The Client Service Supervisor plays a key role in ensuring exceptional service delivery to clients and caregivers. This position oversees scheduling operations supports field employees and maintains strong relationships with clients to promote quality care and operational efficiency.

Key Responsibilities :

Staffing & Scheduling :

Training & Staff Support :

Service Delivery & Client Relations :

Operational Efficiency :

On-Call & Continuous Support :

Qualifications :

Core Competencies :

Required Experience :

Manager

Key Skills

Business,Patient Care,Compliance,Facility,Emergency,Accounting,HVAC,Daily Operations,Direct Supervision,Professional Development,Service Management,Service Operations,Service Quality,Payroll,Service Technician

Employment Type : Full-Time

Experience : years

Vacancy : 1