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Executive Meeting Manager
Executive Meeting ManagerHEI Hotels and Resorts • Chicago, IL, US
Executive Meeting Manager

Executive Meeting Manager

HEI Hotels and Resorts • Chicago, IL, US
23 days ago
Job type
  • Full-time
Job description

Executive Meeting Manager

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Essential duties and responsibilities include : an understanding of both monthly forecasting and the annual budget process; understanding the importance of raising the meeting planner evaluation scores and implementing effective methods to ensure exceeding meeting planner satisfaction; optimizing room rental charges; consistently participating in the re-booking of repeat business by having a track record of long-term client relationships; actively participating in industry related organizations (NACE, MPI); thorough knowledge of sales techniques including strong closing skills as well as negotiating skills; comfortable with hotel site inspections and client presentations; excellent creative skills to provide innovative set-ups, menus, and functions for groups; working closely with banquet department on operations and event execution; providing overall direction, coordination, and ongoing evaluation of operations; detailed execution of all banquet event orders generated by the Convention Services Department; experience providing Audio / Visual equipment and operating Audio / Visual as a profit center; excellent knowledge of computers, specifically Delphi, Word, and Excel; monitoring group room blocks and pick up, generating detailed resumes for the operating departments; ability to work with outside vendors to ensure client satisfaction for all events / groups; complying with attendance rules and being available to work on a regular basis; performing any other job-related duties as assigned.

Qualifications and skills include : prior experience in the field of hospitality with specific experience in catering sales; 1+ year within the Hospitality Industry required; experience at a similar size and quality hotel; computer skills, including use of Microsoft Word, Excel, and Delphi; knowledge of sales skills, revenue management, training, and motivation of peers; knowledge of hotel features, benefits, and competing hotels within the market; ability to execute appropriate action plans; knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning; ability to work effectively under time constraints and deadlines; effective verbal and written communication skills.

Compensation : Salary Range : $65,000.00 - $70,000.00 Annually Tipped / Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes

Benefits : HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

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Executive Meeting Manager • Chicago, IL, US

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