Junior IT Support Analyst (Windows 10, Office 365, Azure, Active Directory)ACS Consultancy Services • Austin, Texas, USA
Junior IT Support Analyst (Windows 10, Office 365, Azure, Active Directory)
ACS Consultancy Services • Austin, Texas, USA
9 days ago
Job type
- Full-time
Job descriptionStrong desire to grow and advance within an organization. Demonstrated interest in professional development within a dynamic and opportunity-rich environment. Provide high-quality technical support for end users through phone email and in-person interactions. Troubleshoot hardware software operating system and application issues. Assist users with varying levels of technical expertise ensuring clear communication and resolution. Manage user accounts and permissions through Active Directory. Support cloud-based solutions and collaborate on Azure-related tasks. Document issues solutions and technical procedures accurately. Maintain install and configure computer systems and software as required. Escalate complex issues to higher-level teams when necessary.
Job Title : Junior IT Support Analyst (Windows 10 Office 365 Azure Active Directory)
Location : Austin TX (Onsite )
We are currently seeking candidates who meet the following qualification
Mandatory Qualifications
- Proven experience delivering superior customer service across multiple channels (phone email in-person).
- Experience assisting customers with a wide range of technological proficiency levels.
- Hands-on experience supporting computers using relevant programs / systems (Microsoft Office Suite Windows 10 Adobe products) and troubleshooting information systems.
- Experience working with Active Directory.
- Experience with cloud platforms and technologies such as Microsoft Azure.
Preferred Qualifications
Responsibilities
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Key Skills
Baan,English Language,Ideas,Access,Games,Application Management
Employment Type : Full Time
Experience : years
Vacancy : 1
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