Talent.com
Comfort Inn of Utica
Front Desk ManagerComfort Inn of Utica • Utica, Michigan, United States
Front Desk Manager

Front Desk Manager

Comfort Inn of Utica • Utica, Michigan, United States
30+ days ago
Salary
$36,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
We are looking to hire a dynamic individual that is an outgoing people person! This person will lead the front office team as the Front Desk Manager.

Job Overview:
Front Desk Manager is responsible for the following:
  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.

Mandatory Requirements:
  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile! Guest Service is our #1 Priority.

Preferred Experience/Knowledge:
  • Previous supervisory responsibility.
Benefits:
  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.



    Create a job alert for this search

    Front Desk Manager • Utica, Michigan, United States

    Similar jobs

    Front of House Manager

    Union JointsDetroit, MI, United States
    Full-time

    Whether grabbing a pint before the Tiger's first pitch, late night noshing post-concert or vibing on a date night dinner Union Assembly is it.Our signature American comfort food is carefully crafte... Show more

     • Promoted

    Sr. Manager of Guest Experience

    ASM GlobalDetroit, MI, United States
    Full-time

    Manager of Guest Experience is responsible for creating and implementing programs that enhance the Detroit Hospitality Customer Service Culture initiative through setting and communicating behavior... Show more

     • Promoted

    General Manager

    EquipmentShareDetroit, MI, United States
    Full-time

    Detroit, MI Employment Type Full Time Exempt. Show more

     • Promoted

    Apparatus Room - Service Manager

    Jasper HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    General Manager

    Arby'sTroy, MI, United States
    Full-time

    As a General Manager, you will be the leader of your restaurant's success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives.G... Show more

     • Promoted

    Hotel Front Desk Clerk

    TradeJobsWorkforce48308 Rochester, MI, US
    Full-time

    Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues.Ensure compliance with company an... Show more

     • Promoted

    General Manager/ Operating Partner

    SonicUtica, MI, United States
    Full-time

    General Manager/Operating Partner.This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.Recruit, inter... Show more

     • Promoted

    Apparatus Room - Service Manager

    Heathman HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    Store Manager

    Circle KUtica, MI, United States
    Full-time

    Flexible (Days, Evenings, Overnights + Weekends).The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:.Directly supervises the activit... Show more

     • Promoted

    Manager

    Ansara ConceptsGrosse Pointe, MI, United States
    Full-time

    Daily Jam Grosse Pointe is looking for a manager!.The manager's primary purpose is to develop restaurant management and hourly staff to establish our brand locally, build sales and manage profitabi... Show more

     • Promoted

    Apparatus Room - Service Manager

    Aparium Hotel GroupDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    General Manager

    Diamonds Direct (Signet Jewelers)Troy, MI, United States
    Full-time

    Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we're on the hunt for an exceptional General Manager.This is not just a j... Show more

     • Promoted

    Front Desk Representative - MGM Grand Detroit

    MGM Resorts InternationalDetroit, MI, United States
    Full-time

    Front Desk RepresentativeThe show comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you ... Show more

     • Promoted

    General Manager

    Checkers & Rallys Drive-In RestaurantsRoseville, MI, United States
    Full-time

    Location: Roseville, MI, US, 48066.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you ... Show more

     • Promoted

    Detroit Metro 1 Outside SAC10 - Manager Sales

    SMC CorporationDetroit, MI, United States
    Full-time

    The purpose of the Sales Manager position is to perpetuate and implement company strategies and policies to increase sales growth.The Sales Manager will be responsible for managing and directing al... Show more

     • Promoted

    RETAIL DINING MANAGER

    Compass GroupRochester, MI, United States
    Full-time

    Retail Manager at Henry Ford Providence Rochester.As a Retail Dining Manager, you will oversee the daily retail and cafeteria operations within a hospital setting; which includes catering, physicia... Show more

     • Promoted

    Front Desk Host

    HYATT HotelsRoyal Oak, MI, United States
    Full-time

    Hyatt Hotels - - Responsibilities:Greet and assist hotel guests at the Gallery Host Stand; Perform guest check-in and check-out; Maintain the Gallery Host Stand, Guest Kitchen, e-room, and TV den; ... Show more

     • Promoted

    Manager

    Culver'sUtica, MI, United States
    Full-time

    Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.Runs shifts effectively to ensure quality products, guest service, and... Show more

     • Promoted

    Event Sales Manager, Hotel Services - The Department at Hudson's

    Conference Systems, Inc.Detroit, MI, United States
    Full-time

    Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a co... Show more

     • Promoted

    Deployment Success Manager

    DeloitteDetroit, MI, United States
    Full-time

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and cre... Show more