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Senior Manager, Operations
Senior Manager, OperationsWalmart • Bentonville, AR, US
Senior Manager, Operations

Senior Manager, Operations

Walmart • Bentonville, AR, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Senior Manager, Operations

We're seeking someone who is both strategic and hands-on. You know how to move big initiatives forward, but you also dive deep into the details that make them successful. Specifically, we're looking for someone who :

  • Can manage complex projects end-to-end from developing plans, setting timelines, and aligning stakeholders to adjusting direction when business needs shift.
  • Is fluent in using data to influence decisions, measure performance, and translate insights into clear recommendations.
  • Builds strong relationships across functions and knows how to influence without authority. You'll work with product, engineering, merchandising, finance, and operations to bring subscription ideas to life.
  • Thinks creatively about solving problems whether it's finding ways to reduce costs, improve efficiency, or design better customer experiences.
  • Leads with integrity and a growth mindset, building a culture of collaboration and belonging.

What You'll Do

In this role, you'll be the engine behind subscription growth at Walmart. You'll :

  • Direct projects and workstreams that roll out new subscription offerings or improve existing ones.
  • Create, manage, and optimize plans, budgets, and performance standards to keep initiatives on track.
  • Provide decision support through data analysis, helping leaders understand customer trends, adoption drivers, and retention opportunities.
  • Partner with cross-functional teams to build new tools, reports, and customer-facing features that make subscriptions seamless.
  • Drive innovation by testing and refining business processes that improve both the customer journey and Walmart's efficiency.
  • Lead and mentor associates, helping them grow while building a team environment rooted in curiosity and accountability.
  • Why This Role Matters

    Subscriptions are more than just a convenience for customers they're a way to deepen relationships and create long-term value. This role sits at the intersection of customer experience and business performance. By designing and optimizing recurring revenue streams, you'll :

  • Deliver savings and simplicity for millions of Walmart customers.
  • Create predictable, sustainable revenue that helps Walmart reinvest in innovation and Everyday Low Prices.
  • Shape the future of how customers shop with Walmart moving from one-off transactions to ongoing engagement.
  • Build solutions that reduce friction, increase loyalty, and unlock new ways for Walmart to serve its communities.
  • Respect the individual : Demonstrates and encourages respect for all builds a high-performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members Respect the individual : Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments Respect the individual : Builds strong and trusting relationships with team members and business partners works collaboratively and cross-functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action Act with Integrity : Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity : Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values Act with Integrity : Acts as an altruistic servant leader and is consistently humble self-aware honest and transparent Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy Strive for Excellence : Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk-taking and exhibits resilience in the face of setbacks Strive for Excellence : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

  • Stock
  • Minimum Qualifications

    Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

    Preferred Qualifications

    Leadership of cross-functional task forces or projects Masters, Masters : Operations Management Project Management - Project Management Professional - Certification

    Primary Location

    702 Sw 8Th St, Bentonville, AR 72716, United States of America

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    Operation Manager • Bentonville, AR, US

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