Job Summary :
Under the supervision of the Neighborhood Program Manager, the Neighborhood Life Skills Manager will be responsible for providing direct supervision of youth in the Urban Peak Neighborhood programs. This includes assisting youth in increasing self-efficacy and reducing risky behavior, ensuring client safety, providing delivery of appropriate and effective program services and maintaining a safe and positive environment. Duties include supervision of youth in accordance with facility rules and regulations; crisis intervention; facilities maintenance; group facilitation; promotion of a therapeutic environment; accurate, timely, and consistent data collection; and data entry. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.
Who You Are :
- Two (2) years of college; OR a high school diploma or equivalent AND one (1) year of experience in the human services field.
- Lived experience reflective of the youth we serve is encouraged but not required.
- The ability to connect well, work effectively, and communicate in a culturally responsive manner with a diverse youth population.
- Exercise discretion and independent judgment and set clear and appropriate boundaries with youth.
- Knowledge and understanding of issues of the homeless adolescent / young adult population, mental health issues, and substance abuse among high-risk young adults.
- Provide services that are trauma informed, appropriate, and effective.
- Problem solving skills (multi-tasking, assessment, organization, and prioritization).
- Team-oriented and able to coordinate with various departments and staff.
- Understanding of the provision of and commitment to trauma informed care.
- Must be QMAP-certified or eligible for QMAP certification.
- Ability to use second language in written and verbal communication is desired but not a requirement (most common languages in the Denver Metro area).
- Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and / or an approved personal vehicle.
- Ability to use second language in written and verbal communication is desired but not a requirement (most common languages in Denver Metro area).
- Must pass both federal and state background checks.
- Must pass pre-employment TB screening.
- Must pass a pre-employment physical examination.
What You Will Do :
The job duties of this position are performed personally, in cooperation with your supervisor, and / or in coordination with other staff. Additional work functions and duties may be assigned.
All Life Skills Manager positions will be responsible for performing the general work duties listed :
Documentation :
Accurately document admission record and record actual services received by clients or tenants.Collect and maintain accurate data on an ongoing basis.Document relevant and significant events that occur during the shift in the Communication Log.Maintain clear and effective communication with other staff regarding clients or tenants.Limited case management responsibilities will require maintenance of thorough and accurate files.Work to ensure confidentiality.Youth Supervision :
Provide milieu supervision and work to ensure the safety of the youth and their environment.Assure that youth maintain cleanliness of the shelter environment.Provide direction and support to youth on the completion of daily chores and other milieu activities.Maintain a welcoming presence and support youth who come into the shelter.Assessments :
Collect and record necessary intake information to reflect the needs of clients.Assess appropriateness of client admission to shelter and forward data to intake supervisor for additional follow-up.Case Management :
Facilitate group activities and discussions.A limited caseload may be assigned to this position as the primary case manager (provided that the individual has the appropriate credentials).Additional case management meetings may be required.Crisis Intervention :
Crisis intervention with current clients.Crisis intervention phone counseling, as needed.What We Offer :
Salary : $ 24.26Shift Schedule : Wednesday 8 AM to 6 PM and Thursday thru Saturday 11 AM to 9 PM.100% Employer paid Medical and Dental plans - Buy-up plans available.Vision Plan.Flexible Spending Plan – Health & Dependent Care.Accident Coverage | Critical Care & Hospitalization Ancillary Plan.Employer paid Basic Life and AD&D.Employee Voluntary Life Insurance.Employer paid Short-Term and Long-Term Disability.Colorado Paid Famli Leave Private Plan – Employee / Employer Split @ 50%.403(b) Retirement Plan with 2% Agency Match.Employer paid RTD Eco Pass.10 Paid Holidays.48 hours Paid Sick Time.120 hours of Vacation to start on an accrual basis.Robust Employee Assistance Program.Second Language pay differential.Staff support for lateral growth through training and mentorship.Who We Are :
Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 12 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.
Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 136-bed shelter for youth ages 12 through 24, daytime drop-in services, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.
Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV / AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.