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Chick-fil-A
Front of House Team MemberChick-fil-A • Petaluma, CA, US
Front of House Team Member

Front of House Team Member

Chick-fil-A • Petaluma, CA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

Full-time and Part-time

Our Benefits Include:

  • Competitive Pay
  • Flexible scheduling (and closed on Sundays)
  • Employee break meals
  • Free 24/7 Virtual Healthcare for you and your household
  • Medical, Dental, Vision Insurance options
  • Scholarship opportunities
  • Sick Time
  • Career options, including advancement to leadership positions
  • Leadership training and development opportunities
  • A fun work environment where you can positively influence others

Qualifications and Requirements:

  • Willing and able to work a flexible schedule consisting of a variety of weekdays and on both Friday and Saturday
  • Must be able to meet the physical demands of the position which includes standing for the entirety of your shift and lifting over 30 lbs.
  • Dependable and detail-oriented with strong interpersonal and customer service skills
  • Brings a cheerful, positive attitude and a passion for serving others
  • Works well independently and as part of a team while managing multiple tasks effectively
  • Willing and able to work inside and outside of the restaurant as needed
  • Willing and able to work in a fast-paced environment
  • Ability to respond well to leadership/authority and coaching

Front of House Team Member Responsibilities:

  • Provide genuine hospitality to guests with a heart of service
  • Execute daily operational tasks with excellence in designated stations
  • Maintain food safety, cleanliness, and quality standards
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Support fellow team members and contribute to a positive work environment
  • Participate in training by modeling procedures and assisting new hires
  • Greet guests warmly and serve with speed, accuracy, and courtesy
  • Maintain a clean and welcoming dining and front counter environment
  • Anticipate guest needs and respond with care and urgency
  • Resolve guest concerns with professionalism and servant leadership
  • Adhere to Chick-fil-A expectations, standards, and dress code at all times
  • Other duties as assigned

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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Front of House Team Member • Petaluma, CA, US

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