Location: Austin
Employment Type: Regular
Job Code: A250106A
Responsibilities:
At TikTok, our Global Business Solutions (advertising) team plays a crucial role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community grows at an unprecedented speed worldwide, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real-time. This position sits within the SMB Growth team, which is a mid-market sales team that is part of the broader SMB sales organization. The focus of this team is to connect TikTok's vibrant and growing creators and users with the brands and businesses they know and love. We are looking for a sales & customer service-centric, analytically minded, and detail-oriented Client Solutions Manager (CSM) to join our SMB Growth Team. You will partner with a Brand Partnerships Manager on your book of business to drive revenue by identifying opportunities and leveraging data and analytics to build a consultative solution for our customers. You will be focused on client education and will be a crucial member in meeting client business objectives. In addition to supporting advertisers, CSMs are tasked with providing thoughtful feedback and recommendations to key internal stakeholders. Success in this position requires a great focus on client service, ability to thrive in a rapidly changing work environment, and provide solutions for advertisers leveraging our unique ad product suite. The most successful candidates in this role will have media experience, a high degree of intellectual curiosity, and thrive in an environment where optimal solutions involve testing and learning. TikTok currently observes a hybrid working policy of 4 days in the office each week and 1 day working remotely. This position is full-time and based out of our Austin, TX office.
Responsibilities:
Qualifications:
Minimum Qualification:
Preferred Qualifications:
Client Solutions Manager | SMB | Education & Services • Austin, TX, United States
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