Auto Liability Technical Specialist Hartford, CT

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Job Category

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program employees are also eligible for performance-based cash incentive awards.

Salary Range

$79400.00 - $130900.00

What Is the Opportunity

Potential for signing bonus of up to $3500.

Under general supervision this position is responsible for investigating evaluating reserving negotiating and resolving assigned Auto and Homeowner related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts coverage investigation evaluation reserving litigation management negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. May be a consultant or training resources and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.

What Will You Do

Directly handles assigned severe claims.

Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.

Consults with Manager on use of Claim Coverage Counsel as needed.

Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders accounts claimants law enforcement agencies witnesses agents medical providers and technical experts to determine the extent of liability damages and contribution potential. Interview witnesses and stakeholders; take necessary statements as strategically appropriate.

Completes outside investigation as needed per case specifics.

Actively engages in the identification selection and direction of appropriate internal and / or external resources for specific activities required to effectively evaluate claims such as Subrogation Risk Control nurse consultants and fire or fraud investigators and other experts.

Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.

Maintains claim files and documents claim file activities in accordance with established procedures.

Utilizes evaluation documentation tools in accordance with department guidelines.

Utilizes diary management system to ensure that all claims are handled timely.

Establishes and maintains proper indemnity and expense reserves.

Recommends appropriate cases for discussion at roundtable.

Attends and / or presents at roundtables / authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.

Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.

Develops and employs creative resolution strategies.

Promptly and properly disposition all claims within delegated authority.

Negotiates disposition of claims with insureds and claimants or their legal representatives.

Recognizes and implements alternate means of resolution.

Manages litigated claims. Develops litigation plan with staff or panel counsel including discovery and legal expenses to assure effective resolution and to satisfy customers.

Applies litigation management through the selection of counsel evaluation and direction of claim and litigation strategy.

Tracks and controls legal expenses to assure cost-effective resolution.

Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.

Attends depositions mediations arbitrations pre-trials trials and all other legal proceedings as needed.

Updates appropriate parties as needed providing new facts as they become available and their impact upon the liability analysis and settlement options.

Recognizes cases based on severity / co.

In order to perform the essential functions of this job acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.

Perform other duties as assigned.

Additional Qualifications / Responsibilities

What Will Our Ideal Candidate Have

Bachelors Degree or Juris Doctorate or Paralegal Certification from a ABA-Certified program preferred.

3 years bodily injury liability claim handling and / or litigation experience preferred.

Skilled in coverage liability and damages analysis and has a thorough understanding of the litigation process relevant case and statutory law and expert litigation management skills preferred.

Extensive claim and / or legal experience and technical expertise to evaluate severe and complex claims preferred.

Able to make independent decisions on most assigned cases without involvement of supervisor preferred.

Thorough understanding of business line products policy language exclusions ISO forms and effective claims handling practices preferred.

Openness to the ideas and expertise of others actively solicits input and shares ideas.

Strong negotiation and customer service skills. - Intermediate

Demonstrated coaching influence and persuasion skills.- Intermediate

Strong written and verbal communication skills are required so as to understand synthesize interpret and convey in a simplified manner complex data and information to audiences with varying levels of expertise.- Intermediate

Strong technology aptitude; ability to use business technology tools to effectively research track and communicate information. - Intermediate Attention to detail ensuring accuracy Intermediate

Job Specific Technical Competencies :

Analytical Thinking - Intermediate

Judgment / Decision Making - Intermediate

Communication - Intermediate

Negotiation - Intermediate

Insurance Contract Knowledge - Basic

Principles of Investigation - Intermediate

Value Determination - Intermediate

Settlement Techniques - Intermediate

Legal Knowledge - Basic

Medical Knowledge - Intermediate

What is a Must Have

High School Degree or GED required with a minimum of 2 years bodily injury liability claim experience and / or comparable litigation claim handling experience.

Required Experience :

IC

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 79400 - 130900