Technical Business Analyst

Job Description

Key Responsibilities

• Analyze, document, and optimize internal business processes across departments such as Operations, Engineering, Finance, and Customer Support.
• Identify automation opportunities and lead the discovery and design of technical solutions using tools like RPA, APIs, scripting, or low-code / no-code platforms.
• Translate business requirements into detailed technical specifications for developers
• Develop and maintain process maps, data flow diagrams, and system interaction models.
• Evaluate existing systems and tools for scalability, integration capability, and fit-for-purpose within our process automation roadmap.
• Partner with development and IT teams to ensure successful configuration, integration, testing, and deployment of automation solutions.
• Serve as a liaison between business stakeholders and technical teams, ensuring alignment on priorities, timelines, and deliverables.
• Define KPIs and reporting mechanisms to measure the impact of automation and process improvements.

Qualifications