Office Assistant- Pointe Common Apartments Fullerton Part Time

Job Description

Job Description

Position Summary

WSH Management is currently recruiting for a part time Office Assistant for a 65-unit affordable apartment community located in Fullerton, CA . The Office Assistant will assist the property staff with office operations. Responsibilities include : receiving phone calls, greeting visitors, securing resident signatures, assisting with lease transactions, and maintaining resident files in compliance order. Must be a team player, able to multitask, possess a positive attitude, and present professionally under all circumstances.

Reports to : Resident Manager

Office Assistant Job Duties :

Reports to : Property Manager

$23 to $24 per hour, commensurate with experience

Schedule : Monday to Friday 8am -1pm on property at Pointe Common Apartments

Office Assistant Job Duties :

Assist Property Staff with office operations for the apartment community

Receive and respond to phone calls and in-person visits

Greet and qualify prospects using guest cards and appropriate questions

Record all prospect interactions promptly

Demonstrate units and community features

Guide prospects through application process and secure deposits per company procedures and Fair Housing requirements

Secure signatures on paperwork prior to move-in

Conduct new resident orientation

Represent the company professionally at all times

Operate computers with accounting software to store and analyze information

Understand lease agreements and applications

Comply with all federal, state, and company policies and procedures

Use 10-key, copier, fax, and other office equipment as needed

Assist in lease transactions including typing leases and gathering applicant information

Help maintain compliance with Affordable Housing programs

Provide general clerical support to the office

Enforce community policies

Assist with placement and upkeep of signs, banners, and other marketing materials

Distribute newsletters and flyers

Assist with market surveys and competitive community shops

Report and ensure correction of unsafe conditions

Check and respond to all emails within 24 hours

Other duties as assigned to support the success of the property and team

Office Assistant Qualifications / Preferred Experience :

Must pass background and drug screening (a conviction does not automatically disqualify you)

High School Diploma or equivalent required; some college preferred

Minimum one year of customer service or apartment leasing experience preferred, or a combination of accounting education and customer service experience

Strong attention to detail and sales ability

Ability to support and contribute to the community team

Strong written and verbal communication skills in English

Proficiency in Microsoft Word, Excel, Outlook, and property management software

Professional appearance and demeanor at all times

Must have valid Driver’s License, reliable transportation, and current auto insurance (position may require driving)

Flexible schedule availability

Must comply with the employee handbook and demonstrate ability to resolve resident concerns professionally

Participate in training to remain compliant with applicable laws

Who we are :

Join a Team That Makes a Difference – WSH Management

For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we’re still growing.

At WSH, we believe that great people make great communities. That’s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we’re committed to keeping that momentum going.

If you're passionate about service, teamwork, and personal development — we’d love to welcome you to our team.

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M / F / D / V / SO

How to apply : If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.