The role
SoFi Mortgage is seeking a proactive and detail-oriented Production Assistant manager to support our Production Assistants / Production Manager / Loan Officers in managing the loan origination process. This position will play a critical role in streamlining / improving the loan process to our operational partners. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.
Outline the reason the job exists here. Document contributions of the role that contribute to the organization’s overall mission.
What you’ll do :
- The Production Assistant Manager will need to have a firm understanding of the originations process from Sales to operations to closing along with managing a Loan Pipeline
- This position also involves an understanding of reading DU / LPA, and credit policies
- Primary contact with Production Managers / Loan Officers and Operations
- Review received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass updates based on verified information
- Work with Mortgage Loan Originators to resolve any problems with files and documents
- Comply with Company policy and procedures to ensure all files are complete
- Lead and Attend Team Meetings
- Comply with applicable state and federal compliance guidelines
- Facilitate a strong member experience
What you’ll need :
5 years of professional office experience5 years of mortgage or banking industry experienceNMLS License Required under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”)General knowledge of FNMA, FHLMC, FHA and VA guidelinesPrior Encompass LOS system experience or other mortgage processing softwareProficient in Google docsExcellent organizational skills and attention to detailAbility to manage multiple tasks / projects and deadlines simultaneouslyExcellent communication skillsNice to have :
Working knowledge of Encompass, Blend and / or SalesForce.5+ years of origination experienceCompensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range : $89,600.00 - $168,000.00
Payment frequency : Annual
This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.