Talent.com
Office Manager
Office ManagerThe Village Family Service Center • Grand Forks, ND, USA
Office Manager

Office Manager

The Village Family Service Center • Grand Forks, ND, USA
17 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Who We Are

The Village is a leading non-profit organization dedicated to providing behavioral health and community services across North Dakota and Minnesota. At The Village, you'll find a career with purpose-where you can contribute to the well-being of individuals and families while growing professionally.

About the Role

We are seeking a dependable and customer-focused Office Manager to join our team in Grand Forks, ND. This role is ideal for someone who thrives in a dynamic environment, enjoys working independently and as part of a team, and is passionate about delivering exceptional service. This position works alternating shifts on an A and B schedule.

Salary : Starting wage for this position is $22.00 per hour.

Schedule :

  • Week A : Monday - Friday : 7 : 30 AM - 4 : 30 PM
  • Week B : Monday : 10 : 15 AM - 7 : 15 PM & Tuesday - Friday : 8 : 15 AM - 5 : 15 PM

Key Responsibilities

  • Serve as the first point of contact for clients, answering calls, responding to inquiries, scheduling appointments, and processing payments.
  • Oversee office administration, including hiring, supervising, and training administrative staff in collaboration with the Office Manager Lead.
  • Maintain client confidentiality and ensure a professional, welcoming reception area.
  • Manage office communications, directing calls, taking messages, and facilitating smooth information flow.
  • Provide administrative support to supervisors and office staff, including organizing reports, preparing for meetings, and handling billing and data entry.
  • Oversee daily office operations :

    • Ensure cleanliness and security through the cleaning service.

  • Manage office supply inventory.
  • Maintain office equipment for optimal functionality.
  • Act as a liaison between therapists and the Business Office, ensuring timely and accurate billing and documentation.
  • Educate clients and therapists on paperwork, payment, and insurance coverage changes.
  • Ensure all required documentation is completed for payment processing.
  • Stay updated on company policies, quality assurance practices, and required training.
  • Collaborate with leadership to address evolving operational needs.
  • Perform additional office-related tasks as needed.

    • Qualifications

  • Strong multitasking and organizational skills with the ability to meet deadlines.
  • Proficiency in office equipment (computers, copiers, fax machines) and Microsoft Office (Word, Excel).
  • Excellent customer service and communication skills.
  • Detail-oriented, efficient, and capable of handling confidential information responsibly.
  • Ability to work collaboratively with a team.
  • A non-judgmental attitude with respect for diversity and individuality.
  • Preferred : Experience in a supervisory or managerial role, or familiarity with healthcare administration, insurance billing, and HIPAA regulations.

    • What we offer :

  • Medical Insurance for you & your family partially paid by The Village
  • Generous Health Saving Account contribution by The Village for eligible employees enrolled in our health plan.
  • 100% 403(b) Retirement Match up to 5% on the first of the month starting hire.
  • Voluntary Insurances including Dental, Vision, Dependent Care FSA, Critical Illness, Hospital & Accident insurance, Petzey.
  • Employer paid Short-term disability, Long-term disability and Life Insurance for employees working 20 + hours per week.
  • 8 to 9 Paid holidays
  • Starting Paid Time Off (PTO) of 13 days / year.

    • If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

    The Village Family Service Center is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

    Must pass criminal background check.

    Job Posted by ApplicantPro

    Create a job alert for this search

    Office Manager • Grand Forks, ND, USA

    Related jobs
    Therapist / Occupational Therapist / North Dakota / Pathologists Assistant or PA ASCP in North Dakot

    Therapist / Occupational Therapist / North Dakota / Pathologists Assistant or PA ASCP in North Dakot

    K.A. Recruiting, Inc. • Buxton, ND, US
    Full-time +1
    Looking for a new PA job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a Pathologists Assistant role available near Buxton, North Dakota!. Full, comprehensive benefits pa...Show more
    Last updated: 6 days ago • Promoted
    MDS / Therapy Coordinator

    MDS / Therapy Coordinator

    Good Samaritan • Oslo, MN, United States
    Full-time +1
    Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.Co Rd 12B, Park Riv...Show more
    Last updated: 30+ days ago • Promoted
    Tax Manager

    Tax Manager

    Gpac • Grand Forks, North Dakota, United States
    Full-time
    Quick Apply
    Are you ready to make a change to a firm that values not only the clients but you also? We are looking to add our next leader to the team. We are seeking a Tax Manager that is ready to make the...Show more
    Last updated: 9 days ago
    General Manager

    General Manager

    My Place Hotels • Gran Forks, ND, USA
    Full-time
    Quick Apply
    As the General Manager of My Place Hotel, you'll be at the helm of a small yet dynamic and complex business.This role is perfect for someone who enjoys wearing many hats and thrives in a hands-on e...Show more
    Last updated: 23 days ago
    Club Manager

    Club Manager

    Planet Fitness • Grand Forks, ND, US
    Full-time
    Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential Duties and Responsibilities : . Recruit, hire, train, schedule and supervis...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager - Commercial Lines (Remote Opportunity)

    Account Manager - Commercial Lines (Remote Opportunity)

    Insurance Office of America • Grand Forks, ND, US
    Full-time
    Title : Account Manager - Commercial Lines.Construction, Contractors, General .Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, indivi...Show more
    Last updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Border Foods LLC • Thompson, ND, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 30+ days ago • Promoted
    ACE SHIFT MANAGER

    ACE SHIFT MANAGER

    Harvest Market • Oslo, MN, US
    Full-time
    To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventor...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    North Dakota Staffing • Grand Forks, ND, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 19 days ago • Promoted
    Watch Netflix (Tagger) : $12-$46

    Watch Netflix (Tagger) : $12-$46

    Netflix • Thompson, ND, United States
    Full-time
    TV shows, documentaries, and other original content on Netflix and assign relevant metadata and tags that help improve Netflix’s recommendation algorithm. Your insights help personalize what million...Show more
    Last updated: 2 hours ago • Promoted • New!
    Assistant Manager

    Assistant Manager

    Pizza Hut • GRAND FORKS, ND, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show more
    Last updated: 30+ days ago
    Managing Director, Cybersecurity, Information Governance

    Managing Director, Cybersecurity, Information Governance

    USA Jobs • Grand Forks, ND, US
    Full-time
    Information Governance Managing Director.Ankura's fast-growing global Cybersecurity and Data Privacy Practice offers a full-service suite of cybersecurity and data privacy solutions for clients, re...Show more
    Last updated: 13 hours ago • Promoted • New!
    Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

    Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

    Insurance Office of America • Grand Forks, ND, US
    Full-time
    Title : Account Manager - Commercial Lines.Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing tempora...Show more
    Last updated: 30+ days ago
    Management

    Management

    Jimmy John's • Grand Forks, ND, US
    Full-time
    We're an individually owned and operated Jimmy John's Franchise and we're looking for the best in the biz.We're Jimmy John's, we're a step above the competition. We're fast paced, we're detailed, an...Show more
    Last updated: 30+ days ago • Promoted