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Bilingual Customer Service Representative
Bilingual Customer Service RepresentativeTPI Staffing, Inc • Cypress, TX, US
Bilingual Customer Service Representative

Bilingual Customer Service Representative

TPI Staffing, Inc • Cypress, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Bilingual Customer Service Representative - Cypress, TX 77429

Temp to Hire

Pay : $17.00 per hour

This is NOT a remote position, it's in the office.

Duties :

  • Provide exceptionally engaging service and technical support to customers.
  • Will be responsible for managing the front window - tasked with walk-in customer payment processing.
  • Will handle incoming calls and create work orders for service investigation as needed.
  • Assist with tap processing – obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
  • Responsible for handling incoming calls and creating work orders for service investigation as needed.
  • Properly handle a diverse set of customer requests and inquiries, accurately
  • Properly document all customer interactions.

Qualifications :

  • Must be fluent in English and Spanish.
  • Minimum of one year of Call Center experience is a plus.
  • Ability to follow directions and work independently.
  • Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork.
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    Bilingual Customer Service Representative • Cypress, TX, US

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