Bilingual Customer Service Representative

Job Description

Job Description

Bilingual Customer Service Representative - Cypress, TX 77429

Temp to Hire

Pay : $17.00 per hour

This is NOT a remote position, it's in the office.

Duties :

• Provide exceptionally engaging service and technical support to customers.
• Will be responsible for managing the front window - tasked with walk-in customer payment processing.
• Will handle incoming calls and create work orders for service investigation as needed.
• Assist with tap processing – obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
• Responsible for handling incoming calls and creating work orders for service investigation as needed.
• Properly handle a diverse set of customer requests and inquiries, accurately
• Properly document all customer interactions.

Qualifications :