Customer Support Representative

A company is looking for a Customer Support Representative (Contractor).

Key Responsibilities

Follow Standard Operating Procedures and maintain data accuracy in various software programs

Document customer interactions and support customer needs through multiple communication platforms

Collaborate with cross-functional teams to assist in quality investigations and manage sensitive information

Required Qualifications

4+ years of professional experience in quality, customer support, or similar roles

Associates or Bachelor's degree preferred or equivalent work experience

Experience working with private health / personal information in a regulated environment

Proficiency in CRM, ERP, and various computer applications

Ability to work successfully in a fast-paced and repetitive environment