Department Chair, Public Services

Location : Castle Hayne - North Campus, NC

Job Type : Full Time Staff

Job Number : 24-00025

Division : Career & Technical Education

Opening Date : 05 / 28 / 2024

Closing Date : Continuous

Position Description

DEFINITION :

The Chair of Public Services will plan and manage the activities of the Public Services department with a positive and future forward approach.

• They will collaborate with industry partners, secondary schools, CFCC faculty and the Provost in planning processes, including but not limited to : course scheduling, innovative and balanced program offerings;
• strategic planning and curriculum assessment and modification; facilitate the collection and labeling of accreditation materials;
• properly enforce college policies; develop and implement effective program and discipline recruitment initiatives; effectively manage faculty duties and relations;

coordinate activities with other college programs, departments, campuses, and outside agencies; teach one course in their discipline each fall, and spring in varied delivery modalities.

Programs in the Public Services department include, but are not limited to, Architectural Technology, Baking and Pastry Arts, Community Spanish Interpreter, Cosmetology, Culinary Arts, Emergency Management, Esthetics, Film and Video Production Tech, Fire Protection Tech, Hospitality Management, Interior Design, and Interpreter Education.

This is a 12-month staff position that accrues leave. Annual employment dates will be from July 1st-June 30th. Chairs are expected to be on campus five days a week for a minimum of 40 hours, scheduled to ensure appropriate availability for faculty and students.

Additional hours on or off campus will be required for special events.

This position is based on the North campus; the Chair is expected to regularly visit all campus sites to exercise effective supervision of and coordination with faculty.

This appointment is dependent on satisfactory job performance. Performance reviews are completed on an annual basis. Chairs serve at the discretion of the Provost.

SUPERVISION RECEIVED AND EXERCISED :

• Receives general supervision from the Provost.
• Exercises direct and indirect supervision over program directors, instructors, and support personnel.

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS :

Essential and other important responsibilities and duties may include, but are not limited to, the following :

Essential Functions :

Market and recruit for assigned programs; recruit CCP and prospective high school students; contribute to marketing materials for internal and external purposes;

represent the programs and the college at professional organizations and conferences; make presentations to internal and external groups

Effectively evaluate faculty performance using varied data pieces, including class observations, to ensure quality teaching and retention;

contribute to selection of appropriate faculty for special projects and varied instructional methods

• Recruit and interview full-time and adjunct faculty; help orient new faculty
• Schedule classes for assigned programs; assign full-time and part-time teaching schedules; coordinate class cancellations, additions, and changes;

make recommendations to the Provost.

• Oversee posting of accurate documentation such as syllabi, course objectives, and faculty schedules
• Coordinate accurate and timely completion of class records such as attendance, grades, and make-up documentation
• Coordinate textbook selection, supplementary instructional materials, and changes in curriculum
• Mediate student and faculty concerns, including, but not limited to, grade appeals and behavioral intervention
• Supervise lab facilities and classrooms for proper use; coordinate supply and equipment needs and orders; oversee safety documentation, OSHA compliance and annual HAZMAT inventories.
• Attend division, chair, and committee meetings as requested; accurately and consistently communicate needed information to faculty
• Prepare annual and mid-year budgets for each program. Perform other duties as assigned, including but not limited to serving on committees and participating in professional development.
• Have knowledge of accreditation elements such as Program and Student Learning Outcomes
• Effectively evaluate and support all direct reports and others as needed.
• Chairs will teach one course in their discipline each fall and spring in varied delivery modalities. This is to ensure the understanding of the evolution of teaching, their discipline knowledge, and to model best practices in college instruction.

Other Important Functions :

• Coordinate assigned recruitment activities with the director of student recruitment and other stakeholders; identify faculty to assist in these efforts
• Contribute to social media outreach and webpage management needs
• Collaborate with other college areas, including but not limited to student services, continuing education and community enrichment to enhance student learning and support retention and completion efforts
• Assist the Provost in developing, planning, implementing, and administering improvement goals and objectives at the course, program and department level
• Identify qualified individuals willing to serve on advisory committees and make recommendations to the Provost
• Work with industry partners and faculty to ensure our programs are teaching the most up to date techniques and the latest industry trends.
• Perform other related duties and responsibilities as assigned

Qualifications

QUALIFICATIONS : Knowledge of :

Knowledge of :

• Organizational and management practices as applied to the planning, analysis and evaluation of programs, policies and operational needs
• Principles of supervision, training and performance evaluation
• Federal, state, and local laws and regulations related to the discipline and safety protocols
• Multiple methods of instructional delivery
• Current trends in the field as well as community college instructional practices

Ability To :

• Analyze problems; identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Select, supervise, train, motivate and evaluate assigned staff.
• Prepare and analyze administrative and statistical reports, statements, and correspondence.
• Utilize digital platforms such as Ellucian Colleague, Informer, Ad Astra, and Acalog, to increase divisional productivity.
• Maintain working knowledge of college's LMS.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
• Maintain effective audio-visual discrimination and perception needed for :
• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment
• Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following :
• Standing or sitting for extended periods of time
• Operating assigned equipment
• Handling varied tasks simultaneously
• Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of :
• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES :

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be :

Minimum Education / Training & Experience :

• Associates of Applied Science degree in a Career and Technical field from an accredited college or university with the ability to teach at least one course per semester in the Public Services department.
• Diploma in a Career & Technical field from an accredited college or university with the ability to teach at least one course per fall and spring semester in any Public Services department Diploma program and at least 10 years of work experience in their respective field is required.

Preferred Education / Training, Experience, Skills :

• Bachelor's degree in a Career and Technical field from an accredited college or university with the ability to teach at least one course per semester in the Public Service Department.
• At Least three years teaching experience
• Administrative / supervisory / coordination experience in a post-secondary educational setting, with demonstrated managerial abilities.

Supplemental Information

Special Instructions to Applicants :

This position REQUIRES UNOFFICIAL TRANSCRIPTS AND / OR TRAINING CERTIFICATIONS be submitted in addition to the application.

Please have these documents ready to upload when applying.

Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date.

If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
• To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process.

Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities.

The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

State of NC benefits

https : / / cfcc.edu / human-resources / current-employees / benefits / state-health-plan /