Clinic Medical Office Receptionist
- JOB SUMMARY / PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
- DEPARTMENT DESCRIPTION The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department.
- EXPERIENCE / EDUCATION / QUALIFICATIONS High school diploma or equivalent required. Experience and / or training with computer applications required.
Minimum of one (1) year experience and / or training in a position of similar responsibility and complexity preferred. Experience and / or training with medical / insurance terminology preferred.
KNOWLEDGE / SKILLS / ABILITIES Service Orientation - Successfully apply knowledge of various resources / models of recovery to assist and care for others.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information.
Ability to comply with laws and maintain confidentiality of patient information. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues.
Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team.
Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and / or communicating with patients and caregivers.
Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
PHYSICAL DEMANDS
Rarely
1 - 10% of the time)
Occasionally
11 - 33% of the time)
Frequently
34 - 66% of the time)
Continually
67 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist : 0"-36") 20 - 40 Lbs
LIFT (Knee to chest : 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye : up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Repetitive
SQUAT Static (hold >
30 sec)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
CLIMB - STAIRS
KNEEL (on knees)
REACH - Upward
WALK - LEVEL SURFACE
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
MANUAL DEXTERITY Hands / wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand / Fist
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