Front Desk Agent

Job Description

Job Description

Description :

Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests.

Are you passionate about hospitality and delivering exceptional guest service? We’re looking for a Front Desk Agent to join our team in a newly renovated, vibrant environment! As the first point of contact for our guests, you’ll play a key role in creating a welcoming and memorable experience.

• Greet and assist guests with check-ins, check-outs, and reservations.
• Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude.
• Process payments, verify guest information, and maintain accurate records.
• Coordinate with other departments to ensure seamless guest experiences.
• Answer phone calls and respond to emails in a timely and courteous manner.
• Maintain a clean, organized, and inviting front desk area.

If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to meet you!

Why Work with Us?

Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy :

Requirements :

EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.