Regional Operations Manager - Healthcare

About the Role

We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.

Why Join Us?

• Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
• Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
• We will help you grow in your leadership experiences while learning the new value-based care world.
• Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
• Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
• Unlimited PTO and 9 company holidays per year.
• Company-paid life insurance.
• Hybrid schedule : 4 days in-office, 1 day remote.
• Mileage reimbursement for travel between assigned clinic locations.

Our Values

Patient-centered I Accountability I Respect I Innovation I Data-Driven

Our Mission :  to consistently deliver superior care –  Balboa Care  – to every patient with kidney disease.

Core Competencies & Key Responsibilities

Execution & Accountability :

, ensuring efficiency, quality, and cost-effectiveness.

performance objectives, budgets, and operational strategies aligned with organizational goals.

timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.

Business Reviews

to track performance, identify gaps, and drive continuous improvement.

Data-driven Decision Making :

to monitor and enhance clinic performance.

enhance customer experience

Critical Thinking & Proactive Problem Solving :

, developing solutions, and demonstrating initiative, supported by actionable examples.

Lean Six Sigma or other process improvement methodologies.

best practices for workflow optimization and standardization across clinic locations.

Leadership & Team Development :

and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.

alignment with organizational expectations.

Relationship Building & Influence :

collaboration with physicians and staff ; leveraging feedback to drive alignment and engagement.

ensure strategic alignment.

Preferred Qualifications :

Pay Range : $71,000–$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.

Required Qualifications :

Preferred Qualifications :

Work Environment & Additional Considerations :

This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!

This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.

Language Skills

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical / medical vocabulary written and spoken.

Vision Requirements

Vision requirements include close vision, ability to adjust focus, and see color.

Physical Demands

Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Work Environment

Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.

About Balboa United

Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).