Senior Product Manager, Actionable Insights

Senior Product Manager, Actionable Insights

Zipline is a well-funded and quickly growing SaaS company that works with many of the world's top retailers across many industries. We have best-in-class NPS and CSAT scores, and our customers rave about us. Plus, we are a fully remote company with employees all over Canada, the United States and beyond! Our mission is to provide frontline teams with effective tools that connect every level of their business and their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.

We are an early stage, well-funded company. We have awesome investors, great customers, and are looking for a Senior Product Manager, Actionable Insights to help us ensure our customers are successful with our product.

As a Senior Product Manager, Actionable Insights, you'll play a pivotal role in shaping the way Zipline surfaces intelligence, insights, and guidance for our customers. You will be responsible for ensuring our platform transforms raw data into meaningful, actionable recommendations that drive better business decisions every day. With ownership of search, analytics, reporting, and Zippy (our conversational AI chatbot), you'll help define how AI and data can be harnessed to empower retail teams at scale.

Working alongside experienced product leaders, you'll prioritize features that make insights intuitive, proactive, and actionableensuring that decision-making becomes faster, smarter, and more impactful. You'll collaborate closely with cross-functional partners to craft a strategy that not only enhances reporting and analytics, but also creates magical, AI-powered moments that simplify complexity and amplify value for our customers.

In This Role, You'll Drive The Growth Of A Comprehensive Insights Platform By :

• Defining and executing the product roadmap for insights, search, analytics, reporting, and conversational AI (Zippy).
• Leveraging Zipline's unique data set to deliver both customer-specific and industry-wide insights that shape smarter decisions.
• Integrating AI-driven experiences that proactively surface insights, helping users act in the moment rather than react after the fact.
• Evolving reporting tools into decision-support systems that go beyond dashboards to provide guidance and recommendations.
• Building intuitive search and discovery experiences that help employees find the right information quickly.
• Continuously measuring adoption and impact of insights-related features to inform ongoing strategy and improvements.

You'll Be Successful In This Role By :

A Product Manager's Role At Zipline Includes :

Must-Haves :

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More About You :

Compensation :

At Zipline, we're committed to paying our team fairly, transparently, and in a way that supports growth. This role has a minimum annual salary within Canada of $148,800 CAD and a maximum of $223,200 CAD. This role has a minimum annual salary in the USA of $144,000 and a maximum of $216,000 USD.

The broad salary ranges reflect the growth someone will experience in the rolefrom developing skills to reaching expertise within their career level. We've found that hiring team members with the expectation of being accomplished in the role sets them up for success, which for this position on the USA band means a starting salary of $162,000 USD. Within the Canadian band, $167,400 CAD. Salaries below this point typically reflect someone with potential but still building the necessary skills, while salaries above are for individuals already excelling in the role, with a deep understanding of Zipline's impact on customers, product, and company.

At Zipline, you'll continue to have career development conversations with your manager to ensure your compensation grows as you advance.

Our salary ranges are determined by market, factoring in our revenue and employee size, paying competitively at the 75th percentile. In higher cost of living markets, we apply 5-10% multipliers on our ranges, depending on the location, to maintain competitive compensation and reflective of the increased expenses our team members face in those areas. While we primarily hire in Canada and the USA, we are a global employer, and all hiring regions will use the same methodology to determine fair and transparent pay.

Transparency is key to building trust in our compensation process. To better understand how this range is determined, we encourage you to ask as many questions as you'd like about compensation during the interview process to ensure clarity and confidence.

What's in it for you :

Remote-first culture : Join a high performing, fully remote team and work where you're comfortable.

Stock Options : Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail.

Time Off : Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you'll get a monthly stipend to get you out of the housegrab a coffee and work from your favorite spot!