Talent.com
Assistant General Manager
Assistant General ManagerHilton Garden Inn Anchorage • Anchorage, Alaska, United States
Assistant General Manager

Assistant General Manager

Hilton Garden Inn Anchorage • Anchorage, Alaska, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

We are always looking for associates that demonstrate the Hilton Values :

  • H - Hospitality.
  • I - Integrity.
  • L - Leadership.
  • T - Teamwork.
  • O - Ownership.
  • N - Now.

Job Description :

Do you have hospitality experience? Have you performed management roles in hospitality? Did you want to move up from a department manager position? Would you like more information, or an application emailed to you? Please email me at hr179@columbiasussex.com or give us a call, Monday through Friday from 9 : 00am-5 : 00pm at (907)762-8006 and we look forward to meeting you! We have an opportunity for you!

The primary duties of the Assistant General Manager are to ensure guest satisfaction and overall efficiency of front office operations, to train staff as outlined in the Front Office Training Procedures, and ensure staff is prepared to provide excellence to our guests and visitors at all times.

Essential Functions and Responsibilities of the job include but are not limited to :

  • Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
  • Lead by example.
  • Assists with procurement of operating supplies for all departments.
  • Implements and maintains Front Office department minimum standards. Responsible for the hiring, training, and supervision of property front office staff.
  • Train and monitor the front office staff.
  • Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls.
  • Train staff to use the appropriate phrases and greetings when interacting with guests.
  • Able to make reasonable and professional decisions.
  • Assist and guide the front office staff through their daily duties and responsibilities.
  • Keep a standard of communication with the other departments in the hotel to ensure the best service is given to all guests.
  • Use the appropriate phrases and greetings when interacting with guests.
  • Offer assistance to the individual needs and requests of all guests.
  • Ensure guest needs are responded to in a timely and efficient manner.
  • Ensure staff evaluations are completed in a professional and timely manner.
  • Maintain a positive work environment.
  • Train Front Office staff as outlined in the Front Office Training Procedures.
  • Maintain Front Office department within set budget and payroll guidelines.
  • Ensure staff is prepared to be courteous, efficient and available to provide excellence to our guests and visitors at all times.
  • Work closely with the hotel’s management team and communicate effectively.
  • Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations.
  • Conduct self in a friendly and attentive manner during all guest encounters.
  • Maintain a clean and safe working environment at all times.
  • Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
  • Maintain guest confidentiality at all times.

    • Qualifications :

    Knowledge / Education / Experience :

  • High School diploma or equivalent preferred.
  • Experience in a hotel or a related field preferred.

    • Physical Requirements :

  • Ability to stand and walk during entire shift.
  • Long hours are sometimes required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Mental Requirements :

  • Ability to convey information and ideas clearly.
  • Must maintain composure under pressure.
  • On-the-spot problem-solving skills.

    • Enjoy a discount on Hilton Brand hotel stays! There are also medical, dental, vision, 401k, paid time off, Flexible Spending Accounts, and more!

    Create a job alert for this search

    Assistant General Manager • Anchorage, Alaska, United States

    Related jobs
    Assistant Store Manager

    Assistant Store Manager

    Buckle • Anchorage, AK, US
    Full-time
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...Show more
    Last updated: 30+ days ago • Promoted
    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Abano USA • Willow, AK, USA
    Permanent
    Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices. Flexibility : While we try hard not to change plans, sometim...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Willow, AK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Order Picker

    Order Picker

    Walmart • Willow, AK
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 22 days ago • Promoted
    Cashier

    Cashier

    Lowes • Willow, AK, United States
    Full-time
    As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers.You will handle cash, cr...Show more
    Last updated: 20 days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Alaska Staffing • Anchorage, AK, US
    Full-time
    As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show more
    Last updated: 30+ days ago • Promoted
    General Manager I

    General Manager I

    HMSHost • Anchorage, AK, United States
    Full-time
    With a career at HMSHost, you really benefit! We Offer.Health, dental and vision insurance.Generous paid time off (vacation, flex or sick). Meal and Transportation Benefits.Training and exciting car...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Circle K • Anchorage, AK, US
    Full-time
    We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...Show more
    Last updated: 30+ days ago • Promoted