Talent.com
GENERAL MANAGER
GENERAL MANAGERMoe's • Decatur, AL, US
GENERAL MANAGER

GENERAL MANAGER

Moe's • Decatur, AL, US
30+ days ago
Job type
  • Full-time
Job description

Moe's Southwest Grill General Manager

PAY : $65,000 - $75,000 BASED ON EXPERIENCE

LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES

OPPORTUNITY TO BECOME AN OPERATING PARTNER IN 1-2 YEARS - $100K+

NO LATE NIGHTS

SUMMARY

The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems.

GENERAL

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability.

GUEST SERVICE

  • Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest.

    • PERSONNEL

  • Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way!
  • Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed.
  • Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals.
  • Create a work environment that is known in the community to be "the place to work".

    • FOOD SAFETY AND PLANNING

  • Must be ServSafe certified.
  • Must be certified Moe's Manager.
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city / county health inspections and Steritech inspections.
  • Ensure compliance with Moe's / Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel.
  • Maintain a professional image including cleanliness, uniforms and appearance standards.
  • Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.

    • OPERATIONAL RESPONSIBILITIES

  • Ensure that proper security procedures are in place to protect guests, employees and Sterling assets.
  • Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured.
  • Effective shift management.
  • When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations.

    • FINANCIAL

  • Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food / paper cost goals.
  • Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability.
  • Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures.

    • COMMUNITY INVOLVEMENT

  • Book one spirit night per month according to Sterling policies and procedures.
  • Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel.

    • QUALIFICATIONS

  • College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative.
  • Knowledge of computers (MS Word and Excel)
  • Must possess a valid drivers license.
  • Must be eligible to work in The United States.
  • Must agree to a background check.

    • PERSONAL REQUIREMENTS

  • Self-discipline, strong initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner with a neat, clean appearance
  • An effective motivator.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
  • Must possess good communication skills.
  • Ability to effectively multi-task.
  • Ability to perform effective interviews to determine the experience and qualifications of job applicants.
  • Ability to effectively supervise 15-25 team members to achieve desired goals.

    • WORKING CONDITIONS

  • Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant.
  • Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion.
  • Ability to perform all functions at the restaurant level as well as delivering caterings as needed.
  • Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment.

    • ACCOUNTABILITIES

  • Reports to district manager for his or her area.
  • Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures.
  • Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency / effectiveness.
  • Always be a positive representative of Sterling Restaurants to team members and the community.

    • Perform other duties and responsibilities as required or requested.

    Create a job alert for this search

    General Manager • Decatur, AL, US

    Related jobs
    General Manager

    General Manager

    Popeye's • Decatur, AL, US
    Full-time
    SUPREME CAJUN FOODS, a growth oriented Popeyes Louisiana Kitchen fast food franchisee, is now hiring a full-.Restaurant General Manager to lead one of our Popeyes Louisiana Kitchen.Medical, Dental,...Show more
    Last updated: 30+ days ago
    Logistics Manager

    Logistics Manager

    U.S. Navy • Ardmore, TN, United States
    Full-time
    ABOUT The success and safety of every mission depend on getting needed supplies, materials, and equipment at a moment’s notice. The service members of the Purchasing, Supply & Logistics community ma...Show more
    Last updated: 22 days ago • Promoted
    General Manager | Home 2 Suites Decatur

    General Manager | Home 2 Suites Decatur

    Schulte • Decatur, AL, US
    Full-time
    General Manager Opportunity At Schulte Companies.Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose su...Show more
    Last updated: 19 days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Crunch Fitness • Decatur, AL, US
    Full-time
    Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for en...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    Progeny Systems (Acquired by General Dynamics) • Cullman, AL, US
    Full-time
    We are seeking a highly skilled and experienced Program Manager to join our team.The ideal candidate will have a strong background in earned value management, facility setup, supplier coordination,...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager

    Business Development Manager

    Agcor Steel • Cullman, AL, USA
    Full-time
    Quick Apply
    AGCOR is looking for a Business Development Manager to join our Metal Division! This position is based at our corporate office in Cullman, AL serving North Central Alabama and surrounding areas.AGC...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Sonic • Ardmore, TN, US
    Full-time
    Sonic Drive-In Restaurant General Manager.It's the dream job you never have to wake up from.At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way.You'll interact ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Freddy's Frozen Custard & Steakburgers • Decatur, AL, US
    Full-time
    Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.Seeking an Assistant General Manager candidate with an understanding of sales, pr...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Burger King • Ardmore, TN, US
    Full-time
    The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.Thi...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Dairy Queen • Cullman, AL, US
    Full-time
    We are a rapidly growing company with opportunities for personal and professional growth.Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.Perform u...Show more
    Last updated: 30+ days ago
    General Manager - Hiring Immediately

    General Manager - Hiring Immediately

    Simply Slims AL • Decatur, AL, United States
    Full-time +1
    PTO, company paid LTD, company paid life insurance.Join the Slim Chickens Family – We're Cravin’ Growth!.Slim Chickens is one of the fastest-growing restaurant brands in the country – and we're jus...Show more
    Last updated: 30+ days ago
    Order Picker

    Order Picker

    Walmart • Ardmore, AL
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 24 days ago • Promoted
    General Manager

    General Manager

    Chicken Salad Chick • Athens, AL, US
    Full-time
    The Restaurant General Manager delivers exceptional results through others.They provide an engaging environment for restaurant teams and guests, while focusing on delivering operational excellence....Show more
    Last updated: 30+ days ago • Promoted
    Hourly General Manager

    Hourly General Manager

    Hardee's • Ardmore, TN, US
    Full-time
    To operate the restaurant in the absence of the Senior / General Manager.Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with constant ...Show more
    Last updated: 30+ days ago • Promoted