Talent.com
Multi-Unit Team Leader
Multi-Unit Team LeaderH&R Block • Schenectady, NY, US
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R Block • Schenectady, NY, US
24 days ago
Job type
  • Full-time
  • Part-time
Job description

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What You'll Bring To The Team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
  • The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $16.50 - $40.00 / Hr.

    Sponsored Job

    #31202

    Create a job alert for this search

    Team Leader • Schenectady, NY, US

    Related jobs
    Registered Nurse Unit Manager, RN

    Registered Nurse Unit Manager, RN

    Epic Healthcare • Greenville, New York, USA
    Full-time
    EXCELLENT BENEFITS • • ELIGIBLE FOR AETNA HEALTH INSURANCE 1ST OF THE MONTH AFTER DATE OF HIRE • • GREAT TEAM • •.Registered Nurse Unit Manager, RN Job Summary. Monday - Friday; Flexible Hours (Primari...Show more
    Last updated: 30+ days ago • Promoted
    Aldi Truck Unloader

    Aldi Truck Unloader

    TradeJobsWorkforce • 12008 East Glenville, NY, US
    Full-time
    Take the next step in your career as our new Aldi Truck Unloader to assist with organizing, stocking, and general upkeep, provide excellent service to customers and team members, and adapt to shift...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Ellis Medicine • Schenectady, New York, United States, 12308
    Full-time
    The EVS team leader will have the responsibility of supporting the EVS line staff whenever possible.At times the team leader may have to work in a supervisory role or work an EVS schedule when need...Show more
    Last updated: 30+ days ago
    Multi Unit Manager

    Multi Unit Manager

    Dunkin' • Catskill, NY, US
    Full-time
    A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants.A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, help...Show more
    Last updated: 30+ days ago • Promoted
    Warehouse Mover - Level 1

    Warehouse Mover - Level 1

    eTeam Inc • East Durham, New York, United States
    Full-time
    Quick Apply
    Title : Warehouse Mover - Level 1.Are you energized by a warehouse operations role that allows you to enhance your skills in a state-of-the-art manufacturing environment? If so, this Inventory contr...Show more
    Last updated: 30+ days ago
    Grounds Person (Quarry) Materials (Req # : 1243)

    Grounds Person (Quarry) Materials (Req # : 1243)

    Peckham Industries • Catskill, NY, US
    Full-time
    PII) has been a family-run business since 1924 and we believe our ".Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII ...Show more
    Last updated: 12 days ago • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Greenville, NY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 24 days ago • Promoted
    Director of Network Operations

    Director of Network Operations

    InsideHigherEd • Schenectady, New York, United States
    Full-time
    About SUNY Schenectady County Community College : .SUNY Schenectady County Community College (SUNY Schenectady).State University of New York's finest two-year colleges located in upstate New York's v...Show more
    Last updated: 27 days ago • Promoted
    Grounds Person (Quarry) Materials (Req # : 1243)

    Grounds Person (Quarry) Materials (Req # : 1243)

    Peckham Industries Careers • Catskill, New York, US
    Full-time
    PII) has been a family-run business since 1924 and we believe our “.Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII deliv...Show more
    Last updated: 14 days ago • Promoted
    Unit Manager (RN)

    Unit Manager (RN)

    The Pines at Catskill Center for Nursing & Rehabilitation • East Durham, NY, United States
    Full-time
    The Pines at Catskill is a proud affiliate of National Health Care Associates.As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you.You...Show more
    Last updated: 30+ days ago • Promoted
    Manager at Math Learning Center

    Manager at Math Learning Center

    Mathnasium • Guilderland, NY, US
    Full-time
    Center Director Mathnasium Learning Centers (Capital Region).Now hiring at multiple locations across the Capital Region.Are you passionate about helping kids succeed in math? Do you thrive in a pe...Show more
    Last updated: 30+ days ago • Promoted
    Mold and Asbestos Remediation Crew Leader

    Mold and Asbestos Remediation Crew Leader

    IICRC • Ballston Spa, NY, US
    Full-time
    Scope and assist with estimating.Responsible for running asbestos projects by overseeing workers on job site.Participate with the training of newly hired employees : following training guidelines an...Show more
    Last updated: 30+ days ago • Promoted
    Team Lead

    Team Lead

    Premium Retail Services • Schenectady, NY, US
    Full-time
    CROSSMARK is seeking an energetic, reliable individual who enjoys working in a fast-paced environment.As part of our family, you'll support our reputable, well-known client as a Team Lead.We will g...Show more
    Last updated: 30+ days ago • Promoted
    Closing Team Member - Hiring Immediately

    Closing Team Member - Hiring Immediately

    Five Guys NY • Glenville, NY, United States
    Full-time +1
    Plus an extra average of $2 in tips per hour and secret shopper bonuses.Weekly secret shopper bonus- for 100% shopper scores per shift (am / pm / phantom) . Complimentary meal and drinks per shift .Insu...Show more
    Last updated: 30+ days ago
    Mold and Asbestos Remediation Crew Leader

    Mold and Asbestos Remediation Crew Leader

    Paul Davis Restoration • Ballston Spa, NY, US
    Full-time
    Scope and assist with estimating.Responsible for running asbestos projects by overseeing workers on job site.Participate with the training of newly hired employees : following training guidelines an...Show more
    Last updated: 30+ days ago • Promoted
    3rd Shift Team Member

    3rd Shift Team Member

    Chick-fil-A • Cairo, NY, United States
    Full-time
    Benefits Entry pay varies with availability Every employee earns a 10¢ / hr raise every other month, and will continue to earn those raises until the cap of $17. Performance evaluations 2x a year of...Show more
    Last updated: 1 day ago • Promoted