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Account Director - Healthcare ( Minneapolis, MN)

Account Director - Healthcare ( Minneapolis, MN)

VirtusaMinneapolis, MN, US
15 hours ago
Job type
  • Full-time
Job description

Senior Director-Client Services

Virtua Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in Banking and Financial Services, Healthcare & Life Sciences, Insurance, and Telecommunications, Technology and Media.

With over 27,000+ people and over 50 offices worldwide, we harness our deep design and engineering heritage to help global organizations tackle their toughest technology challenges. In an ever-evolving digital landscape, businesses need a partner to help them solve complex challenges and navigate the environment of today and tomorrow. Virtusa is that partner.

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption.

Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

We bring best in class digital engineering services to every engagement, with deep expertise in digital strategy and design; customer experience; analytics; mobile; cognitive / AI; full stack engineering, microservices, IoT; and cloud services.

Summary of Position :

Virtua's healthcare IT solutions drive the shift to value-based care, aligning with industry changes. Focused on innovation and expertise, we navigate evolving landscapes marked by demographics, mergers, and outcome-driven reimbursement. Our 'Engineering First' approach fosters excellence, delivering dynamic solutions that blend agility, innovation, and customer-centric strategies for improved patient care and engagement in the digital healthcare era. This role is an Account Director role that will report into the Healthcare Segment and work closely with the segment leadership team.

You will have responsibility of expanding Virtusa's client base in a specific region or accounts by prospecting and acquiring new logos / client relationships.

Must play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, including growing a select client cluster with clearly established top-line and bottom-line targets, and being able to sell new service offerings and solutions to the client cluster to achieve targeted results.

You should have a proven record of accomplishment of being an over-performer / exceeding targets, and should be self-motivated, detail oriented, and a good multitasker. You should be comfortable in groups / teams and be able to both lead and follow. Must bring top-notch consulting / relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Account Director will be held accountable against Measurable Revenue / Profit Growth within set timelines.

Experience working at an IT services firm that has focused on selling digital and cloud transformation services. You should be comfortable speaking with both senior level technology, and non-technology buyers. You can interact at a strategic level, convey complex concepts, and articulate value.

Requirements :

  • Conceptualize the solutions to complex business problems using Virtusa's capabilities as part of pursuit response.
  • Developing competitive proposals and presentations in collaboration with deals team, that effectively address the needs of potential customers and position Virtusa as the leading solution provider.
  • Structuring complex deals, negotiating commercial terms, and winning contracts through close collaboration with our multi-disciplinary team of offerings, delivery, friends of sales, executive management to create world class, differentiated proposals that highlight our services and position us to outperform our competition.
  • Interact with senior management levels at a client and / or within Virtusa, which involves negotiating or influencing on significant matters.
  • Provide leadership and vision to the Account team to achieve business goals and objectives.
  • Drive business development efforts to expand the client base and increase market share in the Healthcare Business Segment.
  • Build and maintain strong relationships with clients.
  • Develop and implement sales strategies and initiatives to achieve revenue targets.
  • Implement best practices in IT service management, project management, and operational processes.
  • Monitor key performance indicators (KPIs) to assess operational performance and make data-driven decisions.
  • Develop and manage the account budget, ensuring financial targets are met.
  • Monitor financial performance, manage costs, and optimize resource allocation.
  • Maintain high standards of data security and privacy in accordance with appropriate laws and business requirements.
  • Represent the company at industry events, conferences, and forums.
  • Communicate effectively with internal and external stakeholders to promote the company's interests.

Qualifications :

  • A minimum of 10+ years of experience in a client facing role or sales role in the IT professional services or management consulting firm.
  • Experience managing quarterly revenue targets and pipeline management, leading the sales process from initial customer meeting through to proposal and contract closing alongside management.
  • Experience with the global service delivery model
  • Strong strategic planning and business development skills.
  • Excellent leadership and team management abilities.
  • In-depth knowledge of IT services, solutions, and market trends in the healthcare industry.
  • Proven financial management and budgeting skills.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to navigate complex business environments and drive change.
  • Bachelor's degree required; Post Graduate Diploma in Management / MBA degree is preferred.
  • Travel as required.
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