Processing Assistant Manager
Union Gospel Mission of Yakima WashYakima, WA, United States5 days ago
Job type
- Permanent
Job descriptionBe consistently punctual and present at work, meetings, and appointments. Meet deadlines and fulfill commitments with thorough follow-through. Proactively measure work to ensure continuous learning and improvement. Communicate effectively, both orally and in writing. Pursue constant growth, learning, and improvement. Think creatively, strategically, and spiritually. Be regularly sought after for input and value. Maintain YUGM's mission clarity and exemplify a Christ-like attitude under stress. Uphold and promote YUGM's Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity. Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust. Provide ministry and show kindness and grace to staff, volunteers, clients, donors, and the community. Support initiatives that foster a culture of services, compassion, and faith within the workplace. Engage in opportunities to pray for individuals, departments, strategic plans and other YUGM needs. Instructing, training, and coaching each person you work with is an instrumental part of this role. Communicate well with others including guests, donors, staff, and volunteers. Work well in a collaborative, team environment, and with volunteers. Lead the Processing Management team in the building of the team, by being an example of "revealing Christ" to all staff, donors, and customers. Able to perform any job duties within the processing team. This includes all requirements related to accepting donations, presorting, and pricing merchandise. Help maintain clean and well-organized reception, presort, and processing areas. Maintain clean and well-organized personal processing station. Adhere to, daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the Yakima Union Gospel Mission Statement. Ability to recognize quality merchandise and effectively seek guidance on pricing from Processing Manager as needed. Work with and effectively communicate with the Processing Manager and other processing employees and donors daily. Direct or delegate direction of CJ (Community Jobs) workers and volunteers on processing floor Walk the retail floor to see needs and areas to improve upon daily. Serve with fellow employees so that there is a healthy and productive work environment. Adhere to daily and weekly production goals. Ability to produce quick and accurate work in a fast-paced environment. Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides. Effectively use the donation receiving script to communicate appreciation, the Yakima Union Gospel Mission Story, and Corner of Your Field to donors. As needed, welcome donors in a timely manner in a way that they feel confident that Yakima Union Gospel Mission appreciates them and understands their value. As needed, handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the Yakima Union Gospel Mission story, repeating details back to donor and issuing a receipt. Attend, as requested or required, all YUGM trainings and meetings scheduled by the management team to keep current on any policy changes, new procedures, and other information essential to performing the job. Other duties as assigned in support of YUGM's mission and values. High School diploma or GED Experience in retail, processing, or warehouse operations preferred. Ability to operate general office equipment, such as computers, laminators, printers and scanners. Ability to access websites to help evaluate the value of donated items. Proficiency using MS Office products such as Outlook, Word and Excel. Strong ability to delegate tasks Ability to read and define problems, collect data, establish facts and draw valid conclusions. Excellent organizational, written, and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong interpersonal and communication skills. Must be detail-oriented and have solid organizational skills. Must be a problem solver and be able to work with a minimum of supervision and take initiative. Excellent organizational and time management skills. Demonstrate personal and work ethic reflecting YUGM's Core Values of Love, Professionalism, and Outcomes. Clear and fluent communication in English. Visual and auditory abilities to effectively perform job tasks. Sit an review information on a computer screen or on paper for extended periods of time. Ability to stand and walk for the majority of your work day. Capable of walking, climbing stairs, balancing, bending, reaching, and using hands for tasks. Ability to lift items weighing up to 50 lbs.
Job Purpose
This position plays a vital role in promoting and embodying the mission, vision, and values of YUGM. This role is responsible for assisting the processing manager in leading the processing team efficiently, ensuring daily goals are met. Pricing merchandise and overseeing the processing and sorting of that merchandise. Assisting in creating a Christ-honoring store culture that ensures an excellent customer and donor experience.
Mission, Vision, and Core Values
At YUGM we are committed to our mission of, "following Christ in helping people move from homelessness to wholeness," so that every homeless person in Yakima County has the opportunity for permanent life transformation in Jesus Christ. Our mission is rooted in Christian values, and we believe by combining Love + Professionalism, we focus on achieving meaningful Outcomes that transform lives. Relationships are at the heart of our work, guiding how we connect with our clients, our team, and our community.
To perform successfully in any role within our organization, employees are expected to exemplify YUGM's Core Values of Love + Professionalism = Outcomes. These competencies are demonstrated in the following ways :
LOVE
- Enhance Christ's reputation through personal interactions with others.
- Pursue God personally, relationally, emotionally, and intellectually.
- Be present, authentic, and relationally available in all contexts.
- Demonstrate genuine and sacrificial care for the wellbeing of others.
PROFESSIONALISM
OUTCOMES
Duties and Responsibilities
Cultural and Ministerial Responsibilities
Functional Responsibilities
Team Work
Direct Work
Additional Responsibilities
Qualifications
Education and Experience :
Proficiencies :
Working Conditions
Primary duties of this position are performed in a well-lit, Warehouse environment that is typically climate-controlled, some duties will be performed outdoors and in inclement weather. The noise level in the environment is usually moderate but can be loud. Must be able to handle a fast-paced environment with shifting priorities. Some travel between store locations required. May require occasional evening or weekend work based on business needs.
Physical Requirements
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Processing Manager • Yakima, WA, United States
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