Employee Benefits Account Manager

Employee Benefits Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Houston, TX!

The Account Manager supports the Account Executive in their efforts to sell Brown & Brown's expertise, capabilities, and Employee Benefit insurance programs to middle market sized businesses and provide service after the sale. Helps to identify each client's potential risks and exposures and assists in designing the proper insurance coverage programs which are required. Responsible for all aspects of the marketing, servicing, and maintaining the client's insurance program, the Account Manager is the primary contact between our client and the insurance companies providing coverage.

How You Will Contribute :

• Monitor expiration lists and ensure timely client contact according to established procedures.
• Maintain consistent and direct communication with each client.
• Assist clients with coverage questions, billing issues, carrier concerns, and exposure identification.
• Resolve or oversee the resolution of all client issues and concerns.
• Coordinate and attend employee meetings to clearly communicate benefits during new business and renewals.
• Keep all tasks, issues, and follow-ups up to date and properly tracked.
• Review and respond to Exposure Checklists, integrating feedback into client files.
• Support Account Executive / Producer in gathering information for new and renewal business.
• Prepare and deliver accurate new business and renewal submissions and presentations on time.
• Ensure proper documentation, system updates, carrier compliance, and client sign-offs are in place.

Licenses and Certifications :

Skills & Experience to Be Successful :

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".