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Education Community Success Manager
Education Community Success ManagerSplice • Worcester, MA, US
Education Community Success Manager

Education Community Success Manager

Splice • Worcester, MA, US
14 hours ago
Job type
  • Full-time
Job description

Education Community Success Manager

Splice is a creative platform for people who make music. Serious producers choose Splice Sounds to bring their ideas to life. A subscription to Splice inspires and accelerates creative success for digital music creators with an industry-leading catalog of sounds and samples and an expanding AI stack. With a rent-to-own marketplace of DAWs and plugins, the Splice experience seamlessly integrates into any music production workflow, regardless of DAW (Digital Audio Workstation). Via Splice, an unparalleled team of sound designers and sample creators are fueling the success of a growing global community of chart-topping producers, students, and DIY creators.

At Splice, DISCO is a rallying cry for collaboration, accountability, and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric, and Optimistic. Our shared success depends on our ability to support one another, work well together, and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that's thrown at us. Splice embraces a culture of remote work. You'll see your colleagues showing up from across the US and the UK. To keep us working well as a team, we have regular communication, including Town Halls, departmental all-hands, and gatherings. When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready?

At Splice, our Business Development team leads our growth and expansion. We identify and cultivate strategic partnerships that amplify our reach and deepen our impact within the music industry. Join us to shape the future of Splice by exploring new markets, negotiating deals that matter, and fostering relationships that create long-term value. Your work will directly influence the direction of the company, helping to unlock new opportunities for creators around the globe.

What You'll Do :

  • Account Ownership & Growth
  • Onboarding & Adoption
  • Training & Enablement
  • Community Engagement
  • Feedback & Advocacy
  • Reporting & CRM Management
  • Event & On-Site Support

Job Requirements :

  • 6+ years of work experience
  • 3+ years experience working in EdTech and / or community building with students and educators
  • Ability to build and maintain partner relationships
  • Ability to understand partner needs, struggles, and desires and apply pragmatic solutions
  • Ability to manage multiple partner accounts concurrently
  • Experience and comfortability working within a CRM tool
  • Strong communication skills, particularly in questioning and listening and effectively communicating the benefits of a product in the classroom
  • Well-versed in music production or have a love for creator culture
  • Able to foster strong, positive working relationships with team members and cross-functional partners
  • Nice To Haves : Do you have other creative passions? We want you to apply those skills! Whether it be motion design, photography, illustrationyou name it, we want it.

    The national pay range for this role is $82,400 - $103,000. Individual compensation will be commensurate with the candidates experience.

    Splice is an Equal Opportunity Employer. Splice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    Education Manager • Worcester, MA, US

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