- Minimum Education Level : Associate’s Degree
Prior Experience
- Required : Minimum of 5+ years of experience in Information Technology support processes
- Preferred : 3+ years of experience in requirements gathering and project implementations or project support activities
- Preferred : 3+ years banking experience working with core and ancillary systems.
- Combination of Experience and Education can meet the job requirements : Yes
Technical Skills
- Required : Advanced analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
- Required : Advanced ability to research and identify application issues.
- Required : Intermediate understanding of data processing, hardware platforms, enterprise software applications, and outsourced systems.
- Required : Advanced understanding of banking and financial systems.
- Required : Working knowledge of data governance and information security principals and processes
- Required : Intermediate knowledge in the application of project management methodology and / or system development life cycle
- Required : Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
- Required : Strong organizational and coordination skills.
- Required : Ability to remain flexible to adapt to changes in the work environment.
- Required : Ability to study and apply new information.
- Required : Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
- Required : Ability to respond effectively to the most sensitive inquiries or customer complaints.
- Required : Strong written and oral communication skills; ability to communicate effectively and project a professional demeanor when giving and taking information in writing, in person, and over the phone.
- Required : Ability to work accurately with close attention to detail.
- Required : Ability to maintain confidentiality of sensitive information.
- Required : Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
- Required : Understanding of the organization’s goals and objectives
- Must adhere to all bank’s policies
The salary range for this full-time position is $85,000.00 annually - $105,000.00 annually + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.