Call Center Representative

Job Description

Job Title : Call Center Representative

Duration : 2+ months contract (Possible extension )

Location : Jamaica NY 11432 / New York, NY 10016

Education : High school diploma or GED.

Shift Details : M-F 11-7 and some Saturdays (8-4) as well

Job Description :

Two (2) years of experience and Bilingual (facility specific).

• Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Healthcare experience required
• Customer Service Professional who handles incoming and / or outgoing calls.
• Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.