Client Relationship Manager - Seattle

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Manager who embodies our core values :

• Teamwork : We achieve our goals collaboratively.
• Growth Mindset : We are focused on continuous improvement for our team members and our clients.
• Integrity : We operate with transparency and prioritize the needs of our clients.
• Ownership : We take responsibility for our work and ensure commitments are fulfilled.

In this role, you will be tasked with ensuring an exceptional experience for the clients in your portfolio. This includes managing all technical configurations and acting as the primary advocate for your clients within our organization. You will also be responsible for addressing any service delivery or communication concerns that may arise.

As a Client Relationship Manager, you will collaborate with sales and leadership to leverage opportunities for growth and business expansion within your accounts, significantly impacting our overall success.

This role is primarily remote, with occasional travel for client meetings or events required. Candidates must be located in the greater Seattle area and have reliable high-speed internet access.

Key Responsibilities :

Typical Weekly Tasks include :

Requirements

Education :

Technical Skills :

Experience :

Benefits

At FusionTek , we truly believe that our people are our most valuable asset, which is why we’re excited to provide :