Blum Animal Hospital Veterinary Care Coordinator

Client Service Representative

VCA Blum Animal Hospital is seeking a full-time Client Service Representative for our receptionist support team. Come join our growing animal hospital with 8 veterinarians and more than 30 support staff! Since 1952, we've been proud to provide Chicago pets with the highest level of veterinary care and customer service by offering a comprehensive range of veterinary services that meet the gold standard of pet care. Our hospital has been AAHA Accredited since 1972 and Fear Free Certified since 2018. Our Veterinary Care Coordinators act as a liaison for our large clientele base by providing services information, answering questions, and resolving any problems that may arise with accuracy and efficiency. The ideal candidate should be passionate about maintaining meaningful relationships with our clients and their pets by providing quality customer service.

Responsibilities include :

• Warmly greet clients and coordinate their appointments during check in and check out
• Maintain cleanliness of lobby
• Process payments and reconcile daily transactions
• Manage a multi-line phone system
• Appointment scheduling
• Various administrative tasks, such as composing emails and sending faxes, processing medication refills, submitting insurance claims, and more

Qualifications include :

Schedule : Full-time, rotating Saturdays

Wage : $18.50-$20 / hr

We are proud to have a rewarding workplace environment that offers benefits. Our benefit package includes medical, dental, and vision insurance, as well as PTO, sick time, paid holidays, 401k, uniform allowance, and a generous employee discount for veterinary services to use for personal pets.

To Apply :

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com